Group Home Manager

Easterseals UCP NC & VA; Zebulon (NC); On-site; USD 41,000 - 50,000; Full time

Benefits offered by this job

Generous paid time off

Medical, dental, and vision coverage

Life and disability insurance

Employee Assistance Program

Professional development and training

PSLF eligibility

Job summary

Easterseals PORT Health is seeking a Group Home Manager to join our Zebulon, NC group home. You will lead a team, coordinate services, and ensure person-centered care for residents.

Responsibilities include supervising direct support staff, managing documentation, and coordinating with families and providers to promote independence and inclusion. A four-year human services degree and supervisory experience are preferred.

Qualifications

• Requires a four-year degree in human services with qualifications to be credentialed as a QP in I/DD.
• Two years’ administrative or supervisory experience, or five years’ residential services experience with HS diploma.
• Ability to establish and maintain effective working relationships with residents, families, and staff.
• Preferred supervisory experience in residential services.
• Valid driver’s license, auto insurance, and reliable transportation.

Responsibilities

• Lead daily operations of a residential group home to ensure a safe, supportive environment.
• Coordinate with residents, families, healthcare providers, and partners to support goals.
• Oversee service planning, resident supports, medical coordination, and person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and documentation.
• Manage staffing, scheduling, onboarding, training, and performance of Direct Support Professionals.
• Coordinate transportation, appointments, employment supports, and community activities.
• Support residents in developing life skills and independent living.
• Maintain household operations, inventory, budgeting, and cost control.
• Document admissions, discharges, service authorizations, and staff training.

Skills

Administrative supervisory experience

Relationship management

Driver's license

Team leadership

Education

Four-year degree in human services (QP credential)

Job description

Lead with Purpose. Empower with Compassion.

Voted Raleigh’s Best Nonprofit Organization and Raleigh’s Best Mental Health Services three years in a row!

Position Snapshot

Schedule: Full Time Monday – Friday

Pay: $45,000

Position Type: Full-Time

Make an Impact With Us

Do you want work that makes a meaningful difference in your community? Easterseals PORT Health is seeking a Group Home Manager to join our Group Home in Zebulon, NC

Our Group homes support persons residing in a variety of residential settings. This staff participates in the daily routine of the home, and provides support for habilitative and rehabilitative activities, personal care, health care, and other activities as outlined in the Plan of Care/ Person Centered Plan/ Individualized Support Plan, with all services provided within the framework of person-centered and informed choice philosophies.

In the role of Group Home Manager, you’ll manage a team of direct support professionals, maintain care and documentation for the residents of the home, and handle the administrative side of running a group home.

What You’ll Do

• Lead the daily operations of a residential group home, ensuring a safe, supportive, and person-centered environment for residents.
• Partner with residents, families, healthcare providers, employers, and community partners to support individual goals and promote positive outcomes.
• Oversee individualized service planning, resident supports, medical coordination, and implementation of person-centered services.
• Monitor resident records, assessments, authorizations, medication supports, and required documentation to ensure quality, compliance, and confidentiality.
• Manage staffing, scheduling, recruitment, onboarding, training, and performance of Direct Support Professionals to maintain quality care and adequate coverage.
• Coordinate transportation, appointments, employment supports, community engagement activities, and other services that promote independence and inclusion.
• Support residents in developing life skills, making informed choices, building relationships, and increasing independence in home and community settings.
• Maintain household operations, including inventory, petty cash, meal planning oversight, purchasing, and a home-like living environment.
• Manage program resources and budgets, including overtime monitoring, cost control, and participation in budget planning activities.
• Document admissions, discharges, service authorizations, staff training, and other administrative requirements to support ongoing service delivery.
• Provide direct support and personal care as needed to ensure continuity of services and resident well-being.
• Coach staff and contribute to continuous improvement initiatives that enhance team performance, service quality, and resident outcomes.

What You Bring

We’re looking for someone who brings the experience, skills, and commitment needed to succeed in this role.

• A degree from an USDOE or CHEA accredited, four-year college or university in the human services field with qualifications to be credentialed as a QP in I/DD
• Two (2) years’ administrative/supervisory experience or a High School Diploma with a combined 5+ years’ experience in residential services.
• Must be able to establish and maintain effective working relationships with administrative superiors, group home residents, direct care staff, families, community agencies and groups, and a variety of service disciplines
• Preferred: Supervisory experience specially in residential services
• A valid Drivers license, auto insurance, and reliable transportation required

Why Join Easterseals PORT Health?

Easterseals PORT Health is a trusted and compassionate organization providing disability, mental health, and substance use services across North Carolina and Virginia. Purpose, dedication, and empathy guide the way we support our neighbors and one another.

For benefits-eligible positions, our total rewards package may include:

• Generous paid time off and holidays
• Medical, dental, and vision coverage + FSA
• Life and disability insurance
• Employee Assistance Program and legal services
• Professional development and training opportunities, including AHEC where applicable
• Public Service Loan Forgiveness (PSLF) eligibility where applicable

About Easterseals PORT Health

Easterseals PORT Health helps people with disabilities, mental health and/or substance use challenges, their families, and our employees embrace their potential, access opportunities, build resilience and thrive. Purpose, dedication, and empathy drive our in-person and telehealth service delivery.

Our 2,800-member team provides more than 10.2 million hours of meaningful support to 40,200 children, adults, and families in 11,000 home, facility, and community locations across North Carolina and Virginia.

Easterseals PORT Health is an Inclusive Culture, Different Voices, Embracing Potential, Authentic Self, and Learning and Growing.

Applicants of all abilities are encouraged to apply!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.