Group Benefits Account Manager - Key Accounts

The Standard; North Carolina; On-site; USD 76,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

401(k) with company match

Annual incentive bonus

Generous PTO and holidays

Parental leave and adoption/surrogacy

Volunteer hours and charitable giving

Job summary

The Standard is seeking an experienced Insurance Account Manager in the United States (North Carolina area) to serve as the primary contact for key policyholders and producers. You will build strong relationships through frequent on-site visits, proactive communication and skilled negotiation, guiding amendments before renewals.

You will travel within the territory, collaborate with home office teams, and drive plan improvements while ensuring service excellence and client satisfaction across

Qualifications

• Bachelor's degree required.
• 5+ years of experience in group insurance account management in 2,500+ lives space.
• Life and Disability license for all states within the assigned territory.

Responsibilities

• Develop and manage effective primary relationships with key policyholders and producers through regular on-site visits, professional negotiation, responsive communication and meeting customer expectations.
• Collaborate with home office departments to initiate plan improvements and resolve administrative inconsistencies.
• Organize face-to-face renewal visits to present claims experience and review contract adequacy to recommend coverage or changes.
• Monitor renewal activity with sales reps and underwriters to present renewals with a customized strategy to retain accounts.
• Negotiate rates and contract provisions with Regional or National Accounts; promote additional lines of coverage when possible.

Skills

Relationship management

On-site visits

Negotiation

Client liaison

Travel readiness

Education

Bachelor's Degree

Job description

The Standard is seeking an experienced Insurance Account Manager in the United States (North Carolina area) to serve as the primary contact for key policyholders and producers. You will build strong relationships through frequent on-site visits, proactive communication and skilled negotiation, guiding amendments before renewals.

You will travel within the territory, collaborate with home office teams, and drive plan improvements while ensuring service excellence and client satisfaction across