Group Benefits Account Manager - Large Accounts & Renewals

The Standard; Virginia; On-site; USD 76,000 - 130,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with match

Paid holidays

Volunteer time

Job summary

The Standard is seeking a result-oriented account manager to serve as the primary contact for key policyholders and producers. You will cultivate strong relationships through on-site visits, proactive communication, and skilled negotiation to review claims, renewals, and contract amendments.

Based in the United States (Virginia, Maryland, North Carolina, South Carolina, or Washington, DC), you will coordinate with home office teams, travel within territory, and drive plan improvements while

Qualifications

• Education: Bachelors Degree.
• Experience: 5+ years of experience in group insurance account management in the 2500+ lives space.
• Licensing Requirements: Life and Disability insurance license for all states within the office’s assigned territory.
• Personal automobile is available for business use with adequate insurance and a safe driving record.
• Ability to travel within territory for face to face client and broker meetings when requested.

Responsibilities

• Develop and manage effective primary relationships with key policyholders and producers through frequent on-site visits, professional negotiation, responsive communication, problem resolution and meeting customer expectations.
• Work with clients to understand their concerns and needs and act as liaison between home office departments and the customers to initiate plan improvements and resolve administrative inconsistencies.
• Prior to each renewal, organize a face-to-face visit with key identified clients to present an analysis of claims experience and/or review the adequacy of the contract to recommend coverage or contractual changes to appropriately affect their experience and/or rates.
• In partnership with the assigned sales rep and underwriter, monitor renewal activity and prepare to present renewals with a customized strategy to retain the account.
• Incorporate information gathered from the pre-renewal visit with the policyholder or broker. Negotiate rates, contract provisions and administrative issues with Regional or National Accounts.

Skills

Relationship management

Negotiation

Communication

Travel

Education

Bachelor's Degree

Job description

The Standard is seeking a result-oriented account manager to serve as the primary contact for key policyholders and producers. You will cultivate strong relationships through on-site visits, proactive communication, and skilled negotiation to review claims, renewals, and contract amendments.

Based in the United States (Virginia, Maryland, North Carolina, South Carolina, or Washington, DC), you will coordinate with home office teams, travel within territory, and drive plan improvements while