Grocery Team Lead - Growth, Service & Mentorship

Meijer Inc.; Madison Heights (MI); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is a family company serving people and communities for over 90 years. With more than 70,000 employees across six states, Meijer offers career and community opportunities focused on leadership and growth in Michigan and surrounding areas.

As a store leader, you will oversee staffing, training, and development, drive sales, and maintain Meijer standards while delivering friendly service and a safe, inclusive work environment. Join a team dedicated to growth and customer satisfaction.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction.
• Demonstrated ability to resolve conflict and by addressing root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to lead an organization that practices working safely at all times.
• Demonstrated ability to mentor team members in all areas of the organization including SDITs, team members in hourly positions and team leaders.
• Successful completion of all required certifications.

Responsibilities

• Provide courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to meet staffing needs.
• Promote succession planning by providing career paths and development.
• Document and apply disciplinary actions and recommendations on discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Model exceptional customer service.
• Communicate the Meijer Friendly Initiative in team meetings.
• Mentor and coach team members to exceed customer service and sales goals.
• Ensure team is trained and completed required training.
• Spend majority of time in-store communicating with customers and team members.
• Promote a safe work environment.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned.

Skills

Retail management

Staff development

Customer service

Conflict resolution

Multi-tasking

Financial analysis

Communication

Suggestive selling

Mentoring

Education

High school diploma

Job description

Meijer is a family company serving people and communities for over 90 years. With more than 70,000 employees across six states, Meijer offers career and community opportunities focused on leadership and growth in Michigan and surrounding areas.

As a store leader, you will oversee staffing, training, and development, drive sales, and maintain Meijer standards while delivering friendly service and a safe, inclusive work environment. Join a team dedicated to growth and customer satisfaction.