Grocery Service Leader

Hy-Vee; Geneseo (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

Hy-Vee is seeking a Service Manager in Geneseo, IL to supervise and coordinate store employees, ensuring prompt, courteous service and a positive shopping environment. You will lead scheduling, training, and policy adherence while maintaining high standards of customer satisfaction.

The role focuses on supervision, safety, and operational excellence within the Grocery department, reporting to district leadership. Strong communication and leadership skills are essential.

Qualifications

• High School diploma or equivalent.
• Two years or more of related work experience preferred.
• Strong customer service and supervisory skills.

Responsibilities

• Supervises and coordinates activities of store employees.
• Greet and assist customers, providing prompt, courteous service.
• Plans and assigns work schedules to staff and ensures timely completion.
• Maintains safety and compliance with store policies.
• Trains staff and enforces policy adherence.
• Handles customer questions and resolves issues.

Skills

Partnerships

Growth mindset

Results oriented

Customer focused

Professionalism

Education

High School or equivalent

Two years or more of related work experience

Job description

Hy-Vee is seeking a Service Manager in Geneseo, IL to supervise and coordinate store employees, ensuring prompt, courteous service and a positive shopping environment. You will lead scheduling, training, and policy adherence while maintaining high standards of customer satisfaction.

The role focuses on supervision, safety, and operational excellence within the Grocery department, reporting to district leadership. Strong communication and leadership skills are essential.