Grocery Operations Manager – Lead Multi-Dept Team

Sprouts Farmers Market, Inc.; Smyrna (TN); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Competitive pay

Sick time plan

Vacation accrual plan

Career growth opportunities

15% discount for you and one family in

Flexible schedules

Employee Assistance Program

401(K) Retirement savings plan with a

Job summary

Sprouts Farmers Market in Smyrna, TN is seeking a Grocery Manager to lead multiple departments including Grocery, Dairy, Frozen Food and Beer/Wine, delivering exceptional customer service in a fast-paced environment.

The role requires strong leadership, scheduling, and people-management skills, with emphasis on food safety and adherence to standards. Responsibilities include oversight of logistics, inventory, and staff development to ensure top-quality products and service.

Qualifications

• Be at least 18 years of age and possess 1 year managerial or supervisory experience which includes responsibility for managing a department/team within a multi-department operation within the retail, hospitality, or service industry
• Have strong good communication skills both written and verbal and the ability to take and give direction, participating in a team environment
• Have and show an outgoing and friendly behavior along with a positive attitude and the ability to interact with our customers
• Possess a proven leadership ability to build, motivate and maintain staff, while possessing a working knowledge of personnel reports, margin reports, weekly sales numbers and financial goals
• Have a strong focus on detail, analytical and problem solving skills
• Have and maintain Food Safety certification. Also ensure that all federal, state, and company regulations and standards for product freshness, food safety, weights and measures, store safety, employee safety, refrigeration, and sanitation are met
• Have strong organization and planning skills; able to prioritize and handle multiple tasks
• Must vertically transfer milk trays weighing up to 60 lbs., from 9” to 62”, for up to 25 hours
• Must vertically/horizontally transfer boxes weighing up to 50 lbs., from 5” to 34”, for a distance up to 5 feet for up to 25 hours without mechanical assistance
• Repetitive squatting/kneeling/bending to access a point 5 inches from the floor for up to 30 hours is expected
• Must have the ability to work a flexible schedule that changes as the business changes, including nights, weekends, and holidays.
• Possess a working knowledge of personnel reports, margin reports, weekly sales numbers, and financial goals.
• Have and show outgoing and friendly behavior along with a positive attitude towards Team Members and customers.

Responsibilities

• Oversee sales and operations of Grocery, Dairy, Frozen, and Beer/Wine
• Monitor product handling, freshness, and date controls
• Control costs by managing labor, shrink, damage, and pilferage
• Assist in store inventory counts
• Oversee unloading of trucks and verify deliveries against invoices
• Manage ordering, sanitation, back-room inventory, and department safety
• Provide coaching and performance reviews
• Attend in-store meetings; recruit and promote with Store Manager
• Address team concerns with proper action
• Adjust schedules and staffing; communicate standards
• Lead team to deliver high-quality product and service
• Serve as Key Carrier or Manager on Duty (MOD) as needed

Skills

Managerial experience

Communication skills

Leadership ability

Organization skills

Problem solving

Customer service

Job description

Sprouts Farmers Market in Smyrna, TN is seeking a Grocery Manager to lead multiple departments including Grocery, Dairy, Frozen Food and Beer/Wine, delivering exceptional customer service in a fast-paced environment.

The role requires strong leadership, scheduling, and people-management skills, with emphasis on food safety and adherence to standards. Responsibilities include oversight of logistics, inventory, and staff development to ensure top-quality products and service.