Grocery Lead: Customer Experience & Team Coach

Meijer Inc.; Fremont (IN); Vor Ort; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. is seeking a dedicated leader to oversee department operations, guide team members, and drive exceptional customer experiences across everyday shopping.

You will model outstanding customer service and coach peers to meet department goals while supporting training and cross-training initiatives. You will also help with scheduling, inventory control, and adherence to safety and quality standards, ensuring a smooth, profitable store environment that aligns with Meijer’s values and

Qualifikationen

• Passion for customer service and total engagement with customers and teammates.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Creative thinking and ability to influence others.
• Ability to lift, carry, push, pull, bend and twist while handling product.

Aufgaben

• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to exceed customer service and sales goals.
• Supports training new team members and cross-training high-potential talent.
• Assist with department scheduling to improve engagement, service, sales and profitability.
• Ensure product freshness through proper rotation and dating policies.

Kenntnisse

Customer service

Interpersonal communication

Retail experience

Leadership

Team coaching

Jobbeschreibung

Meijer Inc. is seeking a dedicated leader to oversee department operations, guide team members, and drive exceptional customer experiences across everyday shopping.

You will model outstanding customer service and coach peers to meet department goals while supporting training and cross-training initiatives. You will also help with scheduling, inventory control, and adherence to safety and quality standards, ensuring a smooth, profitable store environment that aligns with Meijer’s values and