Customer Experience Leader & Team Coach

Meijer Inc.; Woodlawn Heights (IN); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Zusammenfassung

Meijer Inc. is seeking a customer-focused leader to direct day-to-day operations within a store department, guiding team members and ensuring an exceptional shopping experience.

You will mentor staff, manage daily tasks, and support scheduling, with a focus on service, sales, and profitability, while upholding food safety and company policies. This opportunity emphasizes teamwork, inclusion, and the Meijer culture, including customer engagement and training across departments as needed to drive

Qualifikationen

• Passion for customer service and engagement with customers and teammates.
• Strong verbal and written communication skills.
• Retail or customer service experience preferred.
• Creative thinking and problem-solving abilities.
• Ability to influence others and build rapport with customers.
• Ability to lift, carry, push, pull and stand for periods.
• Experience implementing and executing plans.
• Commitment to an inclusive work environment.

Aufgaben

• Engage customers to deliver an excellent shopping experience, including checkout.
• Communicate with and assign daily tasks to teammates.
• Mentor and coach team members to meet sales goals and standards.
• Train new teammates and cross-train high-potential staff.
• Assist in department scheduling to boost engagement, service, and profits.
• Ensure product freshness through proper rotation and dating policies.
• Follow food safety and safety guidelines and maintain accountability.
• Lead ordering, receiving, stocking, pricing, and display where applicable.
• Foster Meijer culture, diversity, equity and inclusion.
• Operate registers and cash handling as needed; power equipment where applicable.
• Assist with period end inventories and lead in other departments as needed.
• May act as Lead in other departments; other duties may be assigned.

Kenntnisse

Customer service

Initiative

Communication

Retail experience

Creative thinking

Influence

Rapport building

Physical ability

Plan execution

Team leadership

Inclusion

Jobbeschreibung

Meijer Inc. is seeking a customer-focused leader to direct day-to-day operations within a store department, guiding team members and ensuring an exceptional shopping experience.

You will mentor staff, manage daily tasks, and support scheduling, with a focus on service, sales, and profitability, while upholding food safety and company policies. This opportunity emphasizes teamwork, inclusion, and the Meijer culture, including customer engagement and training across departments as needed to drive