Grocery Department Lead - Customer Experience & Ops

Meijer Inc.; EUA; Presencial; USD 25 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Education assistance

Medical/dental/vision

Resumo da oferta

Meijer Inc. is seeking a dedicated team member to support daily store operations and deliver exceptional customer experiences. This role involves guiding team members, ensuring smooth checkout processes, and maintaining a welcoming shopping environment across the store.

The ideal candidate will demonstrate strong communication skills, be able to coach peers, and help achieve sales and service goals while upholding Meijer's standards for freshness, safety, and customer care across departments.

Qualificações

• Passion for customer service with total engagement that conveys approachability to customers and fellow team members.
• Initiates interactions with customers and peers.
• Excellent verbal and written communication.

Responsabilidades

• Provides direction related to operations, processes, and conditions of their area.
• Plans, guides, and empowers team members in the day-to-day operation of the department.
• Sets example for those in their department by modeling exceptional customer experience.
• Engaging peers to provide the best possible shopping experience for our customers including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to ensure customer service and sales goals are exceeded.

Conhecimentos

Customer service

Verbal communication

Written communication

Influencing others

Descrição da oferta de emprego

Meijer Inc. is seeking a dedicated team member to support daily store operations and deliver exceptional customer experiences. This role involves guiding team members, ensuring smooth checkout processes, and maintaining a welcoming shopping environment across the store.

The ideal candidate will demonstrate strong communication skills, be able to coach peers, and help achieve sales and service goals while upholding Meijer's standards for freshness, safety, and customer care across departments.