Grocery Ecommerce Shopper & Packer

Metcalfe's Market; Wauwatosa (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

SpartanNash in Wisconsin seeks an eCommerce coordinator to manage online orders, oversee picking, packing, and storage, and prepare items for customer pickup. The role emphasizes accuracy, quality, and timely service in a grocery distribution environment.

You will review customer instructions, manage substitutions, and ensure perishables are handled with care while maintaining high standards of customer satisfaction and safety guidelines.

Qualifications

• High school diploma or GED preferred.
• 1 year retail or related experience preferred.
• Strong written and verbal communication skills.
• Proficient with MS Office (Word, Excel, PowerPoint).

Responsibilities

• Lead the eCommerce process for online orders and ensure accurate picking.
• Verify order instructions and handle substitutions as needed.
• Ensure proper temperature storage and order packing quality.
• Provide focused customer service and resolve issues promptly.

Skills

Strong communication

Detail oriented

Organization & prioritization

Problem solving

MS Office proficiency

Education

High school diploma or GED

Tools

MS Office Suite

Job description

SpartanNash in Wisconsin seeks an eCommerce coordinator to manage online orders, oversee picking, packing, and storage, and prepare items for customer pickup. The role emphasizes accuracy, quality, and timely service in a grocery distribution environment.

You will review customer instructions, manage substitutions, and ensure perishables are handled with care while maintaining high standards of customer satisfaction and safety guidelines.