Ecommerce Order Picker & Fresh Produce Specialist

Martin's Super Markets; Granger (IN); On-site; USD 19,000 - 23,000; Full time

Benefits offered by this job

Total Rewards benefits package

Equal Employment Opportunity

Job summary

SpartanNash in Granger, IN is seeking a detail-oriented team member to manage its eCommerce order fulfillment. You will lead receiving online orders, oversee picking or delegating picks, and ensure products are packed safely for pickup.

Strong communication helps resolve substitutions and special instructions to meet customer expectations. This role emphasizes accurate order checking, temperature-controlled storage for perishables, and proactive customer service.

Qualifications

• High school diploma or GED preferred.
• One year of retail or related experience preferred.
• Strong written and verbal communication, professional customer interactions.
• Detail oriented with good organization and prioritization.

Responsibilities

• Lead the eCommerce process for receiving online orders and delegating picking as needed.
• Review customer comments and special instructions to match requests.
• Ensure proper storage temperatures for perishable items and accurate packing.
• Scan items and confirm order totals, including price by weight for produce and deli items.
• Follow procedures for storing orders at correct temperatures (refrigerator/freezer).
• Resolve customer issues and complaints promptly with store management when needed.

Education

High school diploma or GED

Tools

MS Office (Word, Excel, PowerPoint)

Job description

SpartanNash in Granger, IN is seeking a detail-oriented team member to manage its eCommerce order fulfillment. You will lead receiving online orders, oversee picking or delegating picks, and ensure products are packed safely for pickup.

Strong communication helps resolve substitutions and special instructions to meet customer expectations. This role emphasizes accurate order checking, temperature-controlled storage for perishables, and proactive customer service.