Grocery Dept Leader — Growth, Service & Ops

Kroger; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Tuition reimbursement

Associate discounts

Training programs

Job summary

The Kroger Co. is seeking an Assistant Department Manager in the Grocery Department at 2727 W Bell Rd, Phoenix, AZ.

You will assist the Department Manager in planning, staffing, training and directing associates, ensuring prompt courteous service and safe, ethical store operations. Responsibilities include coordinating staffing, using CAO for ordering, pricing and merchandising, maintaining signage and shelves, supporting promotional activities, following company policies, contributing to

Qualifications

• Willing to work mornings, afternoons, evenings, and nights as needed.
• Willing to work weekends and holidays as required.
• Effective written and verbal communication skills.
• Ability to make quick, sound decisions.
• Calmly handle stressful situations and maintain professionalism.
• Experience in production, merchandising, and customer service related to merchandise.
• Knowledge of department operations including staffing, merchandising, CAO, and inventory management.
• Familiarity with employment laws and OSHA regulations.

Responsibilities

• Assist Department Manager in organizing work, staffing needs, training, and scheduling associates for prompt service.
• Respond to customer/associate comments, complaints, requests, and questions professionally.
• Use CAO to manage ordering and ensure proper product receipts and on-hand balance.
• Perform and direct pricing and display of merchandise; maintain signage, rotation, quantity, and quality.
• Promote effective merchandising techniques, customer service, and promotional activities.
• Ensure compliance with company policies, dress code, grooming, sanitation, and harassment/discrimination policies.
• Provide input on department budgets, goals, and results to the Department Manager.
• Communicate with associates and customers to leave a positive impression.
• Maintain equipment, facilities, and clean grocery areas to sanitary standards.

Skills

Flexibility

Communication

Decision making

Customer service

Staffing & scheduling

Stress management

Merchandising

Tools

CAO

Job description

The Kroger Co. is seeking an Assistant Department Manager in the Grocery Department at 2727 W Bell Rd, Phoenix, AZ.

You will assist the Department Manager in planning, staffing, training and directing associates, ensuring prompt courteous service and safe, ethical store operations. Responsibilities include coordinating staffing, using CAO for ordering, pricing and merchandising, maintaining signage and shelves, supporting promotional activities, following company policies, contributing to