Grocery Dept Lead – People, Merchandising & Service

The Kroger Co.; Phoenix (AZ); On-site; USD 52,000 - 68,000; Full time

Job summary

The Kroger Co. in Phoenix, AZ is seeking an Assistant Department Manager for the Grocery Department.

You will assist in planning, organizing, staffing, training, and directing associates, ensuring prompt courteous service while maximizing store sales and profits. You will use CAO for ordering, manage pricing and display, maintain signage and stock, and coach staff in merchandising, customer service, and safety.

Qualifications

• Willing to work mornings, afternoons, evenings, nights.
• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations.
• Knowledge of department operations (staffing, merchandising, inventory, etc.).
• Understanding of employment laws and OSHA compliance.
• Able to operate power machinery and tools.

Responsibilities

• Assist Department Manager in organizing work and staffing.
• Train and schedule associates to ensure courteous service.
• Use CAO to manage ordering and balance on hand.
• Price and display merchandise with proper signage.
• Promote merchandising techniques and customer service.
• Follow company programs and policies.
• Provide input on department budgets, goals and results.
• Maintain equipment, facilities, and cleanliness.
• Communicate with associates and customers to create a positive impression.
• Promote company initiatives and process improvements.
• Demonstrate ability to manage people and workloads.
• Perform any duties assigned.

Skills

Effective communication

Decision making

Stress management

Merchandising

Customer service

Staff scheduling

Inventory management

OSHA compliance

Equipment operation

Tools

CAO software

POS systems

Job description

The Kroger Co. in Phoenix, AZ is seeking an Assistant Department Manager for the Grocery Department.

You will assist in planning, organizing, staffing, training, and directing associates, ensuring prompt courteous service while maximizing store sales and profits. You will use CAO for ordering, manage pricing and display, maintain signage and stock, and coach staff in merchandising, customer service, and safety.