Grocery Customer Experience Specialist

The Kroger Co.; San Pedro (AZ); On-site; USD 36,000 - 42,000; Full time

Job summary

The Kroger Co. in Arizona seeks a customer-focused store associate to deliver exceptional service, maintain a safe and clean shopping environment, and support the department manager in achieving sales and profit goals.

You will engage customers, answer questions, stock merchandise, monitor product freshness, and adhere to Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include greeting customers, promoting products, providing samples,

Qualifications

• Handle stressful situations.
• Communicate clearly with customers and teammates.
• Perform basic arithmetic for transactions and inventory.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Maintain a safe and clean environment for customers.
• Assist department manager in achieving department sales and profit goals.
• Answer questions about products and provide recommendations.
• Offer product samples to help customers discover items.
• Inform customers of specials and ensure fresh, correctly dated products.
• Label, stock and inventory department merchandise.
• Monitor dates, check quality and take appropriate action.
• Report discrepancies to the department manager.
• Adhere to safety guidelines and follow temperature controls.
• Communicate and cooperate in a fast-paced environment.
• Support and assist customers, including minors and seniors, as needed.

Skills

Stress management

Effective communication

Basic math

Job description

The Kroger Co. in Arizona seeks a customer-focused store associate to deliver exceptional service, maintain a safe and clean shopping environment, and support the department manager in achieving sales and profit goals.

You will engage customers, answer questions, stock merchandise, monitor product freshness, and adhere to Kroger's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities include greeting customers, promoting products, providing samples,