Grocery Clerk

Kroger Mountain View Foods; Stoughton (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading grocery store chain in Stoughton, WI, as part of the Store Operations team. You will enhance customer experiences through exceptional service, ensuring a clean environment and helping customers with their needs. The role involves managing product quality and adhering to safety standards while supporting a diverse customer base.

Benefits

Healthcare

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Growth opportunities

Qualifications

• Basic math skills required for the position.

Responsibilities

• Help customers discover new items and inform them of food specials.
• Check product quality and ensure freshness.
• Adhere to food safety regulations and guidelines.

Skills

Basic math skills

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

1. Help customers discover new items or products they inquire about.
2. Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
3. Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
4. Provide customers with fresh and non-perishable grocery products they have ordered.
5. Label, stock, and inventory department merchandise.
6. Report product ordering/shipping discrepancies to the department manager.
7. Stay current with present, future, seasonal, and special ads.
8. Adhere to all food safety regulations and guidelines.
9. Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
10. Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
11. Create a welcoming environment for customers by answering questions and providing assistance.
12. Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
13. Practice preventive maintenance by inspecting equipment and notifying management of repairs.
14. Notify management of customer or employee accidents.
15. Work cooperatively in a high-paced, sometimes stressful environment.
16. Manage conflict reasonably and cooperatively.
17. Act with honesty and integrity regarding customer and business information.
18. Follow directions and seek assistance to resolve issues.
19. Support and assist minors, individuals with special needs, and older adults.
20. Perform essential functions with or without reasonable accommodation.

Qualifications

Minimum Position Qualifications:

• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

Not specified.

Job Info

• Job Identification 121567
• Category: Store Operations
• Posting Date: 05/05/2025
• Location: 1750 US Highway 51, STOUGHTON, WI, 53589, US

The Kroger family offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities. We are committed to diversity and innovation, aiming to create exceptional experiences for our customers, communities, and associates. Join us to be part of our Kroger family and help feed the human spirit!