Temporary Overnight Grocery Clerk

Shaw’s and Star Market; East Falmouth (MA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Temporary Overnight Grocery Clerk to join their team. This exciting role involves stocking shelves, unloading deliveries, and ensuring customer satisfaction during overnight shifts. Ideal candidates will possess strong customer service skills and the ability to work in a fast-paced environment. You will have the opportunity to contribute to the store's success while working in a dynamic setting. If you are looking for a temporary position that offers valuable experience and the chance to work with a supportive team, this role is perfect for you. Join us and make a difference in our customers' shopping experience!

Qualifications

• Must be at least 18 years old with good customer service skills.
• On-the-job training provided for entry-level applicants.

Responsibilities

• Stock and replenish shelves in various grocery sections.
• Unload trailer deliveries and maintain a clean grocery area.
• Interact courteously with customers and handle inquiries.

Skills

Customer Service Skills

Ability to Lift Heavy Items

Stocking Experience

Education

High School Diploma

Tools

Handheld Devices

Box Cutter

Job description

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Temporary Overnight Grocery Clerk - East Falmouth, MA

• This is a Full Time temporary position (May 18- September 20)
• Overnight Grocery clerks are usually scheduled between 11PM and 7AM

Job Description

• The Overnight Grocery Clerk is responsible for stocking and replenishing shelves, including Health & Beauty Care, Dairy, and Frozen Foods, and other areas.
• This involves using wheeled carts and pallet jacks to transport products from the backroom and cooler/freezer areas to the sales floor.
• The role requires following customer satisfaction behaviors, such as being friendly, responsive, knowledgeable, and passionate.
• Overnight Grocery clerks also unload trailer deliveries.
• Maintaining a clean and visually appealing Grocery area is essential.
• There may be some customer contact; therefore, good customer service skills are necessary.

Organizational Relationships

• This position reports to: Grocery Manager, Assistant Grocery Manager
• Full-time clerks may supervise, train, and develop part-time clerks when assigned.

Essential Job Functions

• Work courteously in a fast-paced environment, alone or with others overnight.
• Assist in increasing sales by connecting with customers, qualifying needs, presenting solutions, closing sales, and creating loyal customers.
• Read and complete assignment sheets recording stock levels and other duties.
• Load and unload products weighing up to 60 lbs., pulling pallets into backroom or onto the sales floor.
• Lift and load cases weighing 5-60 lbs. onto carts and push or pull to stocking areas.
• Open boxes with a box cutter and replenish shelves with continuous stocking, involving repetitive motions and reaching.
• Work quickly and carefully, identify products visually, and read shelf tags and display signs.
• Break down and transport boxes, read display info, and work in cool, cold, or frozen environments.
• Identify and remove outdated or poor-quality products.
• Interact courteously with customers, greeting and thanking them.
• Handle difficult situations, such as dissatisfied customers.

Additional Job Functions

• Place broken-down cardboard into the baler and make bales involving heavy wires.
• Order and adjust product using handheld devices.
• Write and affix stock information, lift and load up to 70 lbs., and clean areas as assigned.
• Clean display cases, fill supplies, take verbal orders, and perform other duties as needed.

Knowledge And Background Required

• Must be at least 18 years old.
• Good customer service skills.
• On-the-job training provided.

Knowledge And Background Desired

• Prior stocking experience.
• Ability to work quickly and accurately.
• High school graduate or enrolled in school.

Working Conditions

• Scheduled between 11 p.m. and 7 a.m., usually 40 hours/week.
• Store open 7 days a week.
• Repetitive tasks, significant lifting, and carrying involved.
• Conditions vary from dry and moderate to cold and wet environments.

General

• Full-time temporary position (May 18 - September 20).
• Entry-level position.
• Food safety awareness required.

Miscellaneous

• Ability to handle difficult situations with customers is essential.
• This job description is subject to change and does not constitute a contract of employment.