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Grocery Clerk

Kroger Mountain View Foods

City of Pewaukee (WI)

On-site

USD 30,000 - 40,000

Full time

6 days ago
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Job summary

Join a forward-thinking company dedicated to creating an outstanding customer experience. In this role, you'll assist in maintaining a safe and clean environment while helping customers find the products they need. The position emphasizes exceptional service, teamwork, and adherence to food safety regulations. With opportunities for growth and a commitment to diversity and community, this is a chance to be part of a team that values its members and strives to make a positive impact. If you're passionate about customer service and enjoy working in a dynamic setting, we invite you to apply and become part of our family.

Benefits

Healthcare
Flexible Scheduling
Counseling Services
Associate Discounts
Tuition Reimbursement
Growth Opportunities

Qualifications

  • Knowledge of basic math (counting, addition, and subtraction).
  • Ability to work in a high-paced environment.

Responsibilities

  • Help customers discover new items and inform them of food specials.
  • Check product quality and maintain proper temperatures in cases.
  • Create a welcoming environment for customers.

Skills

Basic Math Skills
Customer Service
Conflict Management
Food Safety Knowledge

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

  • Help customers discover new items or products they inquire about.
  • Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
  • Check product quality to ensure freshness, review "sell by" dates, and take appropriate action.
  • Provide customers with fresh and non-perishable grocery products that they have ordered.
  • Label, stock, and inventory department merchandise.
  • Report product ordering/shipping discrepancies to the department manager.
  • Stay current with present, future, seasonal, and special ads.
  • Adhere to all food safety regulations and guidelines.
  • Maintain proper temperatures in cases and coolers and keep temperature logs.
  • Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
  • Create an environment that makes customers feel welcome, important, and appreciated by answering questions about products.
  • Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
  • Practice preventive maintenance by inspecting equipment and notifying management of repairs.
  • Notify management of customer or employee accidents.
  • Work cooperatively in a high-paced and sometimes stressful environment.
  • Manage conflict in a reasonable, nonconfrontational, and cooperative manner.
  • Act with honesty and integrity regarding customer and business information.
  • Follow directions and seek assistance to resolve issues.
  • Support and assist minors, individuals with special needs, and older adults through direct interaction.
  • Perform essential functions with or without reasonable accommodation.
Qualifications

Minimum Position Qualifications:

  • Knowledge of basic math (counting, addition, and subtraction).
Desired Previous Job Experience:
Job Info
  • Job Identification 120959
  • Job Category Store Operations
  • Posting Date 05/05/2025, 04:00 AM

Benefits: The Kroger Family of Companies offers comprehensive benefits including healthcare, flexible scheduling, counseling, associate discounts, tuition reimbursement, and growth opportunities.

We are proud of our history and commitment to diversity, innovation, and community. Join us to be part of a team that values people and strives to feed the human spirit. Apply today to become part of our Kroger family!

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