Grocery Clerk

Kroger Mountain View Foods; Town of Hartland (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a dedicated Grocery Clerk to enhance customer experiences through exceptional service and product knowledge. This role involves assisting customers in discovering new products, maintaining food safety standards, and managing inventory effectively. Join a company that values diversity and innovation, and offers comprehensive benefits, including healthcare coverage and tuition reimbursement. Be part of a mission that aims to positively impact communities while enjoying opportunities for growth and development in a supportive environment.

Benefits

Healthcare Coverage

Flexible Scheduling

Paid Time Off

Emotional Support

Associate Discounts

Tuition Reimbursement

Growth Opportunities

Qualifications

• Knowledge of basic math for handling transactions and inventory.
• Ability to provide excellent customer service and maintain a clean environment.

Responsibilities

• Assist customers with product inquiries and recommendations.
• Ensure product quality and adherence to food safety regulations.
• Manage inventory and stock department merchandise.

Skills

Basic Math Skills

Customer Service

Food Safety Knowledge

Inventory Management

Education

High School Diploma

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

1. Essential Job Functions:
2. Grocery Clerk helps customers discover new items or products they inquire about.
3. Informs customers of food specials and recommends grocery items to ensure they get the products they want and need.
4. Checks product quality to ensure freshness, reviews "sell by" dates, and takes appropriate action.
5. Provides customers with fresh and non-perishable grocery products they have ordered.
6. Recommends grocery items to customers to ensure they get the products they want and need.
7. Labels, stocks, and inventories department merchandise.
8. Reports product ordering/shipping discrepancies to the department manager.
9. Stays current with present, future, seasonal, and special ads.
10. Adheres to all food safety regulations and guidelines.
11. Ensures proper temperatures in cases and coolers are maintained and temperature logs are kept.
12. Gains and maintains knowledge of products sold within the department and responds to questions and makes suggestions about products.
13. Creates an environment that makes customers feel welcome, important, and appreciated by answering questions regarding products sold within the department and store.
14. Reinforces safety programs by complying with safety procedures and identifying unsafe conditions, notifying store management.
15. Practices preventive maintenance by inspecting equipment and notifying appropriate personnel of repairs.
16. Notifies management of customer or employee accidents.
17. Works cooperatively in high-paced and sometimes stressful environments.
18. Manages conflict in a reasonable, nonconfrontational, and cooperative manner.
19. Acts with honesty and integrity regarding customer and business information.
20. Follows directions and seeks assistance when necessary to resolve issues.
21. Provides support and assistance through direct interaction with minors, individuals with special needs, and older adults.
22. Performs essential functions of the position with or without reasonable accommodation.

Qualifications

1. Minimum Position Qualifications: Knowledge of basic math (counting, addition, and subtraction).

Desired Previous Job Experience:

Not specified.

Job Info

• Job Identification 121246
• Job Category Store Operations
• Posting Date 05/05/2025, 04:00 AM
• Locations 3161 Village Square Drive, Hartland, WI, 53029, US

The Kroger Family of Companies offers comprehensive benefits to support your well-being, including:

• Healthcare coverage including medical, dental, vision, and prescriptions.
• Flexible scheduling with paid time off, holiday, and sick pay.
• Emotional and financial support through counseling and financial tools.
• Associate discounts on various purchases.
• Tuition reimbursement up to $21,000.
• Opportunities for growth through training and career pathways.

We take pride in our history and commitment to diversity, innovation, and customer service. Join us to be part of our mission to Feed the Human Spirit and create a positive impact in our communities. Apply today to become part of our Kroger family!