Grievance & Compliance Coordinator - Corrections

The GEO Group, Inc.; Big Spring (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

401(k) Matching

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking a Grievance Coordinator to oversee the receipt, investigation, and facility responses to detainee grievances. The role requires coordinating with management to recommend corrective actions and ensuring compliance with client agency procedures.

This position focuses on accurate record-keeping, informal filing assistance for inmates, and performing additional administrative duties as assigned, within a correctional setting.

Qualifications

• High school diploma or GED required.
• Minimum of two (2) years as a Correctional Officer required.
• College coursework and advanced training in behavioral sciences, correctional services, or related field preferred.
• Knowledge of correctional program objectives, applicable court orders and laws.
• Ability to write communications, documents, policies and related written material.
• Must be able to use computers and the software applications typically used by the facility.

Responsibilities

• The Grievance Coordinator assists inmates/detainees in filing grievances through informal communication procedures.
• The Grievance Coordinator maintains accurate records of prisoner grievances and any corresponding action pursuant to the grievance.
• Investigates and recommends response action to management.
• The Grievance Coordinator ensures full compliance with client agency procedures pertaining to inmate/detainee grievances.
• Recommends appropriate corrective action when warranted to management.
• Performs other administrative and investigative duties as assigned.

Skills

Correctional Officer experience

Written communication

Computer literacy

Education

High school diploma or GED

Tools

Computers

Job description

The GEO Group, Inc. is seeking a Grievance Coordinator to oversee the receipt, investigation, and facility responses to detainee grievances. The role requires coordinating with management to recommend corrective actions and ensuring compliance with client agency procedures.

This position focuses on accurate record-keeping, informal filing assistance for inmates, and performing additional administrative duties as assigned, within a correctional setting.