Grief & Loss Center Admin Assistant (Part-Time)

Stella Maris Inc; Mays Chapel (MD); On-site; USD 26,000 - 40,000; Part time

Benefits offered by this job

PTO & Holidays

Tuition reimbursement

403(B) retirement with company match

Job summary

Stella Maris Inc. in Maryland seeks an organized Administrative Assistant to support the Center for Grief and Loss. This part-time role handles front-desk inquiries, coordinates bereavement activities, and maintains client records with compassion and professionalism.

Responsibilities include intake processing, scheduling, and assisting with outreach events while coordinating communications and materials for counselors and volunteers. Strong communication and customer service skills are essential.

Qualifications

• High School diploma or equivalent required.
• 4 years administrative experience required.
• Strong communication and organization skills required.
• Customer service experience required.
• Experience/degree in psychology, sociology, social work or communications preferred.

Responsibilities

• Serves as first point of contact for counseling center inquiries and completes intakes for all individuals requesting counseling services.
• Answers incoming calls and emails, relays critical information to counselors and counseling interns to ensure compassionate care to all clients.
• Coordinates and performs all administrative functions in support of departmental programs, including support groups, camps and community talks.
• Provides administrative support for bereavement camps (day/evening), including coordinating camper applications and communications.
• Manages TCC website and all departmental communications related to programs and services. Designs and produces program materials and flyers.
• Orders office supplies and equipment as needed.
• Processes money received from clients and prepares deposit for business office. Processes all invoices for signature by director.
• Assures that each hospice family is contacted according to bereavement risk score referrals and assigns bereavement phone calls to volunteers and interns.
• Manages client database and maintains accurate hospice bereavement records according to department protocols and state and federal requirements.
• Provides supervision to clerical volunteers.
• Prepares reports for QAPI meetings and annual State Hospice Survey.
• Answers phone calls and greets guests and visitors. Supervises the clerical and cleaning volunteers. Enters repair orders and follow up to ensure completion.

Skills

Communication skills

Organization

Customer service

Administrative support

Education

High School diploma or equivalent

Preferred degree: psychology/sociology/social work/communications

Job description

Stella Maris Inc. in Maryland seeks an organized Administrative Assistant to support the Center for Grief and Loss. This part-time role handles front-desk inquiries, coordinates bereavement activities, and maintains client records with compassion and professionalism.

Responsibilities include intake processing, scheduling, and assisting with outreach events while coordinating communications and materials for counselors and volunteers. Strong communication and customer service skills are essential.