Administrative Assistant - Grief & Loss Center (Part-Time, 20h)

Stella Maris Inc; Towson (MD); In loco; USD 27.000 - 40.000; Part-time

Vantaggi offerti da questo lavoro

PTO & holidays

Tuition reimbursement

403B retirement plan

Health benefits

Insurance discounts

Pet Wellness coverage

Mental Health resources

Perks at Work

Descrizione del lavoro

Stella Maris Inc. in Towson, MD is seeking a part-time Administrative Assistant for the Center for Grief and Loss. You will handle front-desk inquiries, intake processing, and coordination of bereavement programs in a compassionate, professional environment.

The role supports counseling services, manages communications, schedules events, and maintains client records with attention to privacy and accuracy. 20 hours weekly, Mon-Fri 10am-2pm.

Competenze

• High School diploma or equivalent required.
• 4 years administrative experience required.
• Strong communication and organization skills required.
• Customer service experience required.
• Experience/degree in psychology, sociology, social work or communications preferred.

Mansioni

• Serves as first point of contact for all counseling center inquiries and completes intakes for all individuals requesting counseling services.
• Answers incoming calls and emails, responds accordingly in a timely and professional manner. Relays critical information to counselors and counseling interns to ensure compassionate care to all clients.
• Coordinates and performs all administrative functions in support of departmental programs, including support groups, camps and community talks.
• Provides administrative support for bereavement camps (day/evening), including coordinating camper applications and communications.
• Manages TCC website and all departmental communications related to programs and services. Designs and produces program materials and flyers.
• Orders office supplies and equipment as needed.
• Processes money received from clients and prepares deposit for business office. Processes all invoices for signature by director.
• Assures that each hospice family is contacted according to bereavement risk score referrals and assigns bereavement phone calls to volunteers and interns.
• Manages client database and maintains accurate hospice bereavement records according to department protocols and state and federal requirements.
• Provides supervision to clerical volunteers.
• Prepares reports for QAPI meetings and annual State Hospice Survey.
• Answers phone calls and greets guests and visitors. Supervises the clerical and cleaning volunteers. Enters repair orders and follow up to ensure completion.

Descrizione del lavoro

Stella Maris Inc. in Towson, MD is seeking a part-time Administrative Assistant for the Center for Grief and Loss. You will handle front-desk inquiries, intake processing, and coordination of bereavement programs in a compassionate, professional environment.

The role supports counseling services, manages communications, schedules events, and maintains client records with attention to privacy and accuracy. 20 hours weekly, Mon-Fri 10am-2pm.