Compassionate Front Desk & Grief Services Associate

Sci Corp; Whittier (CA); On-site; USD 28,000 - 31,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) match

Sick leave

Long-Term Disability

Life Insurance

Employee Assistance Program

Job summary

SCI Shared Resources, LLC in Whittier seeks a compassionate front desk receptionist to greet grieving families, manage the arrangement desk, and support counselors with appointments and paperwork.

Candidate should have at least two years in fast-paced customer service, with reception experience and basic computer skills (MS Word/Excel/Outlook). This on-site role requires empathy and multi-tasking in a high-volume environment.

Qualifications

• Two years in a fast-paced customer service environment where warmth and compassion were developed.
• Previous reception experience helpful
• Some college classes preferred, or equivalent

Responsibilities

• Oversee front desk reception areas.
• Greet families with warmth and diplomacy.
• Answer incoming calls promptly and professionally.
• Assist counselors and arrange appointments.
• Prepare information folders and distribute to families.

Skills

Warmth

Diplomacy under pressure

Multi-tasking

Communication skills

MS Word

MS Excel

Outlook

HMIS familiarity

Bilingual

Education

Some college classes preferred

Tools

HMIS familiarity

Job description

SCI Shared Resources, LLC in Whittier seeks a compassionate front desk receptionist to greet grieving families, manage the arrangement desk, and support counselors with appointments and paperwork.

Candidate should have at least two years in fast-paced customer service, with reception experience and basic computer skills (MS Word/Excel/Outlook). This on-site role requires empathy and multi-tasking in a high-volume environment.