Greeter- Jacksonville Airport

National Car Rental; Jacksonville (FL); Vor Ort; USD 25.000 - 27.000; Vollzeit

Benefits dieser Stelle

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Zusammenfassung

National Car Rental at Jacksonville Airport is hiring a Greeter to deliver friendly, efficient service throughout the rental process. You will welcome members, assist with Emerald Aisle and help customers select vehicles, creating a welcoming environment for all customers.

The role requires 18+ years old, US work authorization, a High School Diploma or GED, and strong customer service. Schedule is Thursday to Monday, 4:30pm–12:30am, with pay starting at $18.50/hour plus a $19.50/hour evening

Qualifikationen

• Minimum 18 years of age
• Authorized to work in the United States without sponsorship
• High School Diploma or GED required
• Minimum 2 years of customer service or sales experience
• 12 consecutive months of work/organizational experience
• Basic PC and Microsoft Office proficiency
• Valid driver's license with no more than 2 moving violations and/or at-fault accidents in 3 years
• No drug or alcohol-related convictions in past 5 years
• Ability to read, write, speak, and understand English

Aufgaben

• Greet and assist members as they arrive and exit the facility
• Direct customers to exits and provide directions and maps
• Assist members with questions to minimize counter visits
• Maintain Emerald Aisle cleanliness and vehicle supply
• Provide upgraded vehicle options on request
• Perform other customer service duties to meet customer needs
• Maintain regular attendance and punctuality
• Support shuttle, detailing, and return processes as needed

Kenntnisse

Customer service

English proficiency

Basic computer skills

Driver's license

Ausbildung

High School Diploma or GED

Jobbeschreibung

Overview

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.

The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Greeter. The Greeter will provide superior, friendly, efficient service during all aspects of the rental car process as it applies to this position. Responsible for greeting and fulfilling club member needs in a friendly efficient environment as they relate to the Emerald Aisle rental process. Provide member with appropriate vehicle selection as determined by the Emerald Aisle program guidelines. Create and maintain a friendly, efficient environment for all customers. Assist in making all transactions quick and efficient.

This pay for this position starts at $18.50 / hour and a shift differential of $ 19.50 / hour between the hours of 7:00pm-4:00am.

This position is located at the Jacksonville Airport- 2400 Yankee Clipper Drive Jacksonville, FL 32218.

We Offer

• Paid time off
• Employee rental car discounts
• Retirement savings plan including 401k with matching profit sharing
• Health Insurance
• Life Insurance
• Dental Insurance
• Vision Insurance
• Training and development

Schedule

• Thursday- Monday: 4:30pm - 12:30am ( or close)

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

• Work proactively with shuttlers, auto detailers, return agents and managers to ensure proper vehicle supply
• Welcome members to the facility when they exit the bus or arrive on the lot
• Direct customers to exit booth, provide local directions and maps and provide return directions where applicable
• Assist members with questions and concerns to minimize counter visits
• Communicate customer service issues to management
• Ensure that hangtag information is completed correctly
• Maintain clean low mileage fleet mix requirements
• Maintain Emerald Aisle for cleanliness
• Thank member for their business
• Provide upgraded vehicles on request
• Perform other customer service related duties in addition to those listed, to ensure our service meets the needs of our customers
• Seek to improve job performance through self-assessment, skill development, training and goal setting
• Maintain a regular and reliable level of attendance and punctuality
• Perform miscellaneous job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

Qualifications

• Must be at least 18 years of age
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• High School Diploma or G.E.D. required
• Minimum of 2 years experience in customer service or sales in retail, guest services, or administrative support
• Must have 12 consecutive months of work/organizational experience
• A minimum of basic level experience and understanding of a PC and Microsoft Office Products required
• Must have a valid drivers' license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
• No drug or alcohol related convictions on driving record in the past 5 years (ie., DUI/DWI)
• Must be able to read, write, speak, and understand English