Greeter

inchcape; Tamuning (GU); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Training & Development

Job summary

Inchcape is seeking a friendly Greeter to join our Service team in Guam. You will be the first contact for customers visiting the service department, creating a welcoming and positive experience while supporting daily operations.

If you enjoy helping people, delivering excellent customer service, and thrive in a fast-paced setting, we’d love to hear from you.

Qualifications

• High School Diploma or equivalent required
• 1-2 years of customer service experience preferred
• Valid Guam Driver's License required
• Friendly, professional, and customer-focused attitude
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and office equipment knowledge
• Reliable, punctual, and team-oriented

Responsibilities

• Welcome customers professionally and assist with the vehicle service check-in process
• Direct customers to the appropriate Service Advisor or department based on their needs
• Provide information on service processes, estimated wait times, promotions, and amenities
• Maintain customer waiting and refreshment areas to ensure a clean and comfortable environment
• Assist with vehicle tagging, service write-ups, and retrieval of completed vehicles
• Support clerical and administrative tasks including answering phones, filing, and preparing paperwork
• Assist the service team with daily operational support and customer communication

Skills

Customer service

Communication

Multitasking

Team-oriented

Education

High School Diploma or equivalent

Tools

Basic computer knowledge

Job description

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Atkins Kroll is looking for a friendly and customer-focused Greeter to join our Service team in Guam. As the first point of contact for customers visiting our service department, you will play an important role in creating a welcoming and positive experience while supporting daily service operations.

If you enjoy helping people, providing excellent customer service, and working in a fast-paced environment - we'd love to hear from you.

What you'll do

• Welcome customers professionally and assist with the vehicle service check-in process
• Direct customers to the appropriate Service Advisor or department based on their needs
• Provide information on service processes, estimated wait times, promotions, and amenities
• Maintain customer waiting and refreshment areas to ensure a clean and comfortable environment
• Assist with vehicle tagging, service write-ups, and retrieval of completed vehicles
• Support clerical and administrative tasks including answering phones, filing, and preparing paperwork
• Assist the service team with daily operational support and customer communication

About you

• High School Diploma or equivalent required
• 1-2 years of customer service experience preferred
• Valid Guam Driver's License required
• Friendly, professional, and customer-focused attitude
• Strong communication and interpersonal skills
• Ability to multitask and stay organized in a fast-paced environment
• Basic computer and office equipment knowledge
• Reliable, punctual, and team-oriented

What We Offer

• Paid Time Off (PTO) - Available based on eligibility and company policy
• Health and Life Insurance - Access to company-sponsored plans (eligibility applies)
• Retirement Savings Plan - Participation subject to plan terms
• Employee Discount Program - Discounts on company products and services
• Fuel Discount - Access to partner fuel programs
• Additional Leave Benefits - Includes applicable leave types per company policy
• Training & Development - Opportunities to learn and grow within the organization

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.

About us

Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com

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