Service Agent/ Detailer

Inchcape; Tamuning (GU); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Health and Life Insurance

Retirement Savings Plan

Employee Discount Program

Fuel Discount

Additional Leave Benefits

Annual Salary Reviews

Training & Professional Travel

Job summary

Inchcape is seeking a dependable Service Agent in Tamuning, Guam. In this role, you will maintain the cleanliness and presentation of rental vehicles while providing excellent customer service.

Ideal candidates should possess strong customer service skills, a valid driver’s license, and a high school diploma or equivalent. Various benefits include paid time off, health insurance, and professional development opportunities.

Qualifications

• Valid Driver’s License required.
• Reliability and punctuality are key qualities.
• Comfortable working indoors and outdoors in varying weather conditions.

Responsibilities

• Clean and detail vehicle interiors and exteriors.
• Transport vehicles and customers safely.
• Monitor vehicle condition and report maintenance concerns.
• Assist with light vehicle maintenance tasks.
• Maintain an organized vehicle lot.

Skills

Strong customer service skills

Communication skills

Ability to work independently

Detail-oriented

Education

High School Diploma or equivalent

Tools

Basic vehicle knowledge

Job description

Atkins Kroll is looking for a dependable and customer-focused Service Agent to join our ABP team. In this role, you will help maintain the cleanliness, presentation, and readiness of rental and fleet vehicles while supporting daily customer transportation and operational needs.

If you enjoy working around vehicles, providing excellent customer service, and being part of a fast-paced team—we’d love to hear from you.

What you’ll do

• Clean and detail vehicle interiors and exteriors to maintain company presentation standards
• Transport vehicles and customers safely as directed by management or rental staff
• Monitor vehicle condition, fuel levels, and report maintenance concerns promptly
• Assist with light vehicle maintenance such as fluid replenishment, tire checks, and wiper replacement
• Maintain an organized and orderly vehicle lot and assist with fleet coordination activities
• Support customers and visitors with professional and friendly service
• Assist with errands, administrative support, and other operational tasks as needed

About you

• High School Diploma or equivalent required
• Valid Driver’s License required
• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Reliable, punctual, and detail-oriented
• Comfortable working indoors and outdoors in varying weather conditions
• Basic vehicle knowledge and willingness to perform light maintenance tasks

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. You might be the perfect fit we’re looking for. Join our team and become part of a leading global automotive company that is transforming tomorrow, together.

What We Offer

• Paid Time Off (PTO) – Paid Time Off is available after completion of the introductory period to support rest, work-life balance, and personal needs.
• Health and Life Insurance – Access to company-sponsored medical and life insurance benefits in accordance with plan eligibility and enrollment guidelines.
• Retirement Savings Plan – Eligibility to participate in the company’s retirement plan with a company match, subject to plan terms and conditions.
• Employee Discount Program – Eligible employees may receive discounts on company products and services in line with company policy.
• Fuel Discount – Access to fuel discount programs in accordance with partner or provider terms.
• Additional Leave Benefits – Other leave benefits may include paid maternity, paternity, bereavement, and jury duty leave, in accordance with company policy and applicable laws.
• Annual Salary Reviews – Compensation is reviewed annually based on performance, role responsibilities, and overall business results.
• Training & Professional Travel – Opportunities for training, professional development, and potential business travel to support continuous learning dependent on the role.

Opportunity for everyone

At Inchcape, inclusion accelerates our success. We are committed to creating a workplace where everyone feels valued, heard, and empowered to thrive. We foster an inclusive culture that reflects the communities we serve, ensuring opportunities for all.

About us

Inchcape is the leading global automotive distributor operating in 40 markets. We partner with some of the biggest brands in the business to sustainably power better mobility today and in the future. Our diverse global team of over 16,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We’re a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow. Find out more by visiting www.inchcape.com