Graduation Services Specialist IV

The Chronicle Of Higher Education, Inc.; Houston (TX); On-site; USD 36,000 - 44,000; Full time

Job summary

Lone Star College-University Park is seeking a Specialist IV, Graduation to oversee programs supporting the daily operations of students and staff involved in graduation responsibilities. You will assist with transcript evaluation, residency status, and reverse graduation, delivering high-level customer service.

This student-focused role coordinates ceremonies and pre-graduation activities, analyzes records for completion, and advises students on degree options and available services.

Qualifications

• High School Diploma or GED with 5+ years of experience.
• Strong communication and computer skills.
• Ability to work collaboratively and manage change.

Responsibilities

• Provides administrative support to the department and manages reports and records.
• Assists students with graduation requirements, residency, and transcript-related tasks.
• Coordinates graduation ceremonies and pre-graduation activities; answers student questions.
• Analyzes student records to determine completion status and maintains graduation data.

Skills

Communication

Customer service

Collaboration

Change management

Mission of college

Quality service

Composure under pressure

Education

High School Diploma or GED

Job description

Lone Star College-University Park is seeking a Specialist IV, Graduation to oversee programs supporting the daily operations of students and staff involved in graduation responsibilities. You will assist with transcript evaluation, residency status, and reverse graduation, delivering high-level customer service.

This student-focused role coordinates ceremonies and pre-graduation activities, analyzes records for completion, and advises students on degree options and available services.