Student Success Advisor III

Lone Star College; Tomball (TX); On-site; USD 34,000 - 39,000; Full time

Job summary

Lone Star College-Tomball is seeking a Specialist III, CE Advising to ensure students are served efficiently, including advising and enrollment processes. The role involves coordinating with Financial Aid, registering classes, and guiding students through various resources on campus.

Responsibilities include data entry, reporting, and outreach to prospective students. Strong attention to detail and ability to multitask are essential.

Qualifications

• High school diploma or GED with at least 3 years of experience.
• Bilingual (English/Spanish) preferred.
• Strong attention to detail and accuracy required.
• Ability to use software products and work on multiple projects.

Responsibilities

• Advises students on course selection and degree options; explains program types and campus services.
• Guides students through online enrollment and payment processes.
• Provides case management to assist students with program completion.
• Keeps informed about student resources, potential employers, and funding opportunities.
• Acts as first point of contact for Admissions issues and updates student accounts and registrations.
• Performs accurate data entry, adds/drops, and runs weekly reports on classes and financials.
• Contacts prospective students before enrollment periods to assist with enrollment and payments.
• Responds to inquiries submitted through the LSC website.
• Coordinates with Financial Aid and the Business Office regarding financial assistance.
• Promotes program awareness and opportunities at the location.
• Performs other related duties as assigned.

Skills

Attention to detail

Software proficiency

Multi‑tasking

Education

High school diploma or GED

Job description

Lone Star College-Tomball is seeking a Specialist III, CE Advising to ensure students are served efficiently, including advising and enrollment processes. The role involves coordinating with Financial Aid, registering classes, and guiding students through various resources on campus.

Responsibilities include data entry, reporting, and outreach to prospective students. Strong attention to detail and ability to multitask are essential.