Graduation Services & Events Coordinator

Trident Tech; Charleston (SC); Hybrid; USD 40,000 - 55,000; Full time

Job summary

Trident Tech is seeking an Assistant Graduation Coordinator to support graduation-related processes within the Registrar's Office. You will work with academic departments, students, faculty, and staff to ensure timely evaluation of graduation requirements and degree conferrals.

You will assist with diploma services, event planning, and outreach activities while maintaining accurate records and providing excellent customer service. Some evenings may be required.

Qualifications

• Bachelor's degree required.
• Experience in registrar, enrollment management, student services, or related higher education environment.
• Experience coordinating or supporting graduation, commencement, degree audit, records management, or student information processes.
• Ability to contribute creative ideas to enhance graduate outreach, recognition and engagement.
• Knowledge of academic records, degree requirements, graduation processes, and Registrar's Office policies.
• Experience using student information systems and document management systems (Colleague, Etrieve, MS Office).
• Excellent written and verbal communication with strong customer service skills.
• Strong organizational and time management abilities; ability to prioritize multiple tasks and meet deadlines.
• Ability to work independently and as part of a team, maintaining confidentiality.

Responsibilities

• Assist with graduation-related processes, including file creation, degree conferrals, and review of student records for program completion.
• Coordinate diploma services, orders, reprints, and distribution; support credential reporting.
• Assist with Graduation events, Grad Week, and information sessions; contribute ideas and develop materials.
• Serve on the Graduation Committee; assist with planning and execution of commencement activities and ceremonies.
• Provide front-line customer service in the Registrar's Office; respond to inquiries and provide backup support during peak periods.
• Assist students with enrollment-related questions and maintain accurate records per policies.
• Identify opportunities for process improvements and participate in professional development and institutional committees.
• Perform other duties as assigned.

Skills

Organizational skills

Time management

Customer service

Communication skills

Education

Bachelor's degree

Tools

Colleague

Etrieve

Microsoft Office

Job description

Trident Tech is seeking an Assistant Graduation Coordinator to support graduation-related processes within the Registrar's Office. You will work with academic departments, students, faculty, and staff to ensure timely evaluation of graduation requirements and degree conferrals.

You will assist with diploma services, event planning, and outreach activities while maintaining accurate records and providing excellent customer service. Some evenings may be required.