Graduate Programs & Student Services Specialist

UNC-Chapel Hill; Chapel Hill (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive benefits package

Discounts on campus events

Job summary

UNC-Chapel Hill is seeking a Graduate Academic Programs Administrator to serve as the primary coordinator for graduate admissions, funding administration and student records within the Department of Communication. You will work with faculty and staff to support student success and ensure smooth graduate operations.

You will develop expertise in Graduate School policies, manage funding processes and assist with orientation and enrollment activities, while also providing backup coverage for

Qualifications

• Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Experience using ConnectCarolina, PeopleSoft, Online Syllabus Manager (OSM), Online Learning Contract Manager (OLCM), 25Live, WordPress, Tableau, GradStar, Slate, or similar systems.
• Knowledge of university policies, procedures, and organizational structures related to student services, graduate education, admissions, funding, enrollment, and academic progress.
• Experience supporting undergraduate and/or graduate students, including graduate student funding administration and student services operations.
• Demonstrated ability to interpret, apply, and communicate institutional policies and procedures to students, faculty, and staff in support of academic and administrative processes.
• Experience collaborating with faculty, departmental leadership, and campus partners to support student success and graduate education initiatives.

Responsibilities

• Coordinate graduate admissions, recruitment, funding administration, student appointments, enrollment, academic progress, student records, orientation, and graduate academic operations.
• Serve as the primary contact for graduate students and collaborate with faculty, the Graduate School, departmental leadership, finance and human resources staff, and other campus partners to support student success and the effective administration of the department’s graduate programs.
• Develop expertise in Graduate School policies, graduate funding administration, academic milestones, and student records management while providing exceptional service to students, faculty, and campus partners.
• Cross-train in undergraduate scheduling and registration processes to provide operational backup and ensure continuity of student services across the department.

Education

Bachelor’s degree

Tools

ConnectCarolina

PeopleSoft

Online Syllabus Manager (OSM)

Online Learning Contract Manager (OLCM)

25Live

WordPress

Tableau

GradStar

Slate

Job description

UNC-Chapel Hill is seeking a Graduate Academic Programs Administrator to serve as the primary coordinator for graduate admissions, funding administration and student records within the Department of Communication. You will work with faculty and staff to support student success and ensure smooth graduate operations.

You will develop expertise in Graduate School policies, manage funding processes and assist with orientation and enrollment activities, while also providing backup coverage for