Graduate Admissions Evaluator I - Enrollment Operations

University of Texas at Austin; Austin (TX); On-site; USD 44,000 - 52,000; Full time

Job summary

University of Texas at Austin is seeking a Graduate Evaluator I in Enrollment Operations at UT Main Campus. The role supports graduate admissions, processes materials, and coordinates with programs during peak times. Immediate start, full-time schedule of 40 hours weekly, and non-exempt status apply.

The position emphasizes accuracy in credential evaluation, customer service to applicants, and collaboration with multiple stakeholders across Enrollment Operations.

Qualifications

• Bachelor’s degree or equivalent with relevant experience.
• Experience supporting technology projects, business processes, or CRM systems.
• Experience coordinating projects, requirements, testing, or operational initiatives.
• Experience working with multiple stakeholders and cross-functional teams.
• Demonstrated analytical, organizational, and problem-solving skills.
• Ability to communicate effectively with technical and non-technical audiences.
• Ability to manage multiple projects and competing priorities.

Responsibilities

• Evaluate applications and credentials for admission from graduate applicants.
• Process incomplete materials, transcripts, and test scores for graduate and undergrad applicants.
• Provide customer service for graduate applicants via email, phone, and appointments.
• Verify documents for authenticity and process holds in Mainframe.
• Maintain data between Mainframe and Slate CRM system.
• Cross-train across Enrollment Operations to broaden process knowledge.

Skills

Cross-functional collaboration

Analytical thinking

Project management

Effective communication

multitask management

Education

Bachelor's degree in related field

Tools

Slate CRM

Job description

University of Texas at Austin is seeking a Graduate Evaluator I in Enrollment Operations at UT Main Campus. The role supports graduate admissions, processes materials, and coordinates with programs during peak times. Immediate start, full-time schedule of 40 hours weekly, and non-exempt status apply.

The position emphasizes accuracy in credential evaluation, customer service to applicants, and collaboration with multiple stakeholders across Enrollment Operations.