Graduate Admissions & Data Coordinator

University of North Carolina Wilmington; Wilmington (NC); On-site; USD 44,000 - 49,000; Full time

Job summary

University of North Carolina Wilmington invites applicants for a Graduate Admissions Specialist to support graduate admissions workflows, data integrity, and timely processing of applications.

This role serves as a primary contact for applicants and manages data across systems such as Slate, collaborating with the Graduate School to ensure accurate program information and compliance with university policies.

Qualifications

• Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
• Knowledge in Ellucian Banner or other student information system.
• Experience with Technolutions Slate or similar application management system.
• Accuracy and attention to detail in a busy office environment.
• Ability to interpret academic policies and procedures.
• Possess excellent verbal and written skills.
• Ability to address and resolve issues or questions.
• Comfortable working in evolving processes and situations.
• Willingness to learn and embrace new technologies.
• Professional demeanor and commitment to exceptional customer service.

Responsibilities

• Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues.
• Update and verify student application data between admissions systems; escalates complex cases.
• Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.
• Utilize multiple systems to research, manage, and transfer data accurately.
• System troubleshooting and assisting campus users with system use and issues.
• Enter and verify graduate application data and use error reports to fix inaccuracies.
• Scan and upload supplemental application materials.
• Serve as a resource for prospective students and assist with process improvements.

Skills

Attention to detail

Verbal and written communication

Policy interpretation

Issue resolution

Professionalism

Willingness to learn

Education

Bachelor's degree

Tools

Ellucian Banner

Slate (Technolutions)

Job description

University of North Carolina Wilmington invites applicants for a Graduate Admissions Specialist to support graduate admissions workflows, data integrity, and timely processing of applications.

This role serves as a primary contact for applicants and manages data across systems such as Slate, collaborating with the Graduate School to ensure accurate program information and compliance with university policies.