Graduate Admissions Specialist
University of North Carolina Wilmington
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Job summary
University of North Carolina Wilmington invites applicants for a Graduate Admissions Specialist to support graduate admissions workflows, data integrity, and timely processing of applications.
This role serves as a primary contact for applicants and manages data across systems such as Slate, collaborating with the Graduate School to ensure accurate program information and compliance with university policies.
Qualifications
- Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
- Knowledge in Ellucian Banner or other student information system.
- Experience with Technolutions Slate or similar application management system.
- Accuracy and attention to detail in a busy office environment.
- Ability to interpret academic policies and procedures.
- Possess excellent verbal and written skills.
- Ability to address and resolve issues or questions.
- Comfortable working in evolving processes and situations.
- Willingness to learn and embrace new technologies.
- Professional demeanor and commitment to exceptional customer service.
Responsibilities
- Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues.
- Update and verify student application data between admissions systems; escalates complex cases.
- Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.
- Utilize multiple systems to research, manage, and transfer data accurately.
- System troubleshooting and assisting campus users with system use and issues.
- Enter and verify graduate application data and use error reports to fix inaccuracies.
- Scan and upload supplemental application materials.
- Serve as a resource for prospective students and assist with process improvements.
Skills
Education
Tools
Job description
At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers. Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life-creating a workplace where you can thrive both personally and professionally. As a member of the Seahawk community, you'll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.
$43,940 - $48,823
Graduate Admissions Specialist
https://jobs.uncw.edu/postings/41533
E1649
7868
Main UNCW Campus
Graduate School - 31000
Academic Affairs - 30 Division
The Graduate Admissions Specialist provides comprehensive support for the graduate admissions process, ensuring accuracy, compliance, and exceptional service to prospective students. This role manages application workflows and maintains data integrity across multiple systems. The position often serves as the first point of contact for applicants and plays a critical role in representing UNCW's Graduate School.
Duties include:
- Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues.
- Update and verify student application data between admissions systems; escalates complex cases.
- Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.
- Utilize multiple systems and software to research, manage, and transfer data accurately.
- System troubleshooting and assisting campus users with the use of systems and resolution of technical issues.
- Enter and verify graduate application data.
- Use error reports to identify and correct missing or inaccurate data.
- Scan and upload supplemental application materials.
- Serve as a resource for prospective students, offering clear guidance on application requirements, program details, and admissions policies.
- Assist with documentation and recommend process improvements for graduate admissions procedures.
- Use of Slate system facets, including workflows, forms, queries, and communication templates.
- Maintain confidentiality of sensitive information and support efforts to identify potential fraud to protect student records and institutional data.
- Daily transmittal reconciliation for deposit of application fees.
- Perform additional tasks and projects as assigned.
Bachelor's degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
- Bachelor's degree and experience in higher education
- Knowledge in Ellucian Banner or other student information system
- Experience with Technolutions Slate or similar application management system
- Accuracy and attention to detail in a busy office environment
- Ability to interpret academic policies and procedures
- Possess excellent verbal and written skills
- Ability to address and resolve issues or questions
- Comfortable working in evolving processes and situations
- Willingness to learn and embrace new technologies
- Professional demeanor and commitment to exceptional customer service
The Graduate School is responsible for all administrative aspects of the university's graduate programs. The chief officer is the Dean of the Graduate School. Primary functions of the Graduate School include monitoring and periodically reviewing all existing programs to ensure that their standards and performance are of the highest quality, identifying and developing new programs that are consistent with regional and national needs, providing logistical support necessary to facilitate the student's graduate experience, supporting the research and creative activities of faculty and students through workshops, innovative programs, and funding opportunities, and promoting communication and cooperation among various academic units within UNCW and the university system. The graduate school admissions team provides comprehensive applicant services.
The University of North Carolina Wilmington, the state's coastal university, is dedicated to the integration of teaching, mentoring, research and service. UNCW is distinguished by its commitment to putting students first, supporting world-class faculty and staff, delivering transformative learning experiences, and leveraging its unique proximity to the ocean. Recognized nationally for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and reflects emerging industries and interdisciplinary innovation.
A public institution with about20,500students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation's first bachelor's degree program focused on coastal engineering.
The university's efforts to advance research and scholarly activities have earned UNCW the elevated designation of "Doctoral Universities: High Research Activity" institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
Founded as Wilmington College in 1947, UNCW moved to its present location in the heart of New Hanover County in 1961. The 660-acre campus is only minutes from Wrightsville Beach and historic downtown Wilmington and features Georgian architecture and designated conservation areas. Wilmington International Airport (ILM) provides commercial air service to cities both domestic and abroad and is just six miles from the UNCW campus.
UNCW has been part of the University of North Carolina System since 1969.
UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents - except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
Single Incumbent
12 Months
1.0 FTE (40 hours per week)
Permanent
11/13/2026
11/30/2026
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