Admissions Data & CRM Specialist

University of North Carolina at Pembroke; Pembroke (NC); On-site; USD 37,000 - 40,000; Full time

Job summary

University of North Carolina at Pembroke is seeking an Administrative Support Specialist to manage admissions records, process undergraduate applications, and support CRM data exchanges. The role handles inquiry processing, document matching, and customer communications to ensure accurate student records.

The position emphasizes attention to data quality, routine use of Target X, and collaboration with admissions staff.

Qualifications

• High school diploma or equivalency plus 1 year of related office experience, or equivalent combination of training and experience.

Responsibilities

• Process undergraduate admissions applications and manage documents in Target X.
• Upload automated inquiries or input manual entries from contact cards to be imported.
• Maintain CRM data exchanges, including imports/exports and deduplicate records.
• Handle mail and correspondence with prospective students regarding missing credentials and applications.
• Assist front desk reception and switchboard; support inquiry processing and data accuracy.

Skills

Data entry

Customer service

Communication skills

Multi-tasking

Microsoft Office

Education

High school diploma or equivalency

Tools

Target X

CRM software

Job description

University of North Carolina at Pembroke is seeking an Administrative Support Specialist to manage admissions records, process undergraduate applications, and support CRM data exchanges. The role handles inquiry processing, document matching, and customer communications to ensure accurate student records.

The position emphasizes attention to data quality, routine use of Target X, and collaboration with admissions staff.