Graduate Admissions Specialist

UNCW; Wilmington (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

UNCW's Graduate Admissions Specialist provides comprehensive support for the graduate admissions process, ensuring accuracy and exceptional service to prospective students. You will manage application workflows, maintain data integrity across multiple systems, and serve as the first point of contact for applicants.

The role emphasizes professional communication, collaboration with the Graduate School, and adherence to admissions policies.

Qualifications

• Bachelor’s degree or equivalent combination of training and experience.
• Experience with Ellucian Banner or other student information systems.
• Experience with Technolutions Slate or similar application management systems.
• Excellent verbal and written communication skills.

Responsibilities

• Monitor applications and materials throughout the admissions cycle to ensure timely progression and issue resolution.
• Update and verify graduate application data across admissions systems; escalate complex cases.
• Communicate professionally with prospective students regarding program details, requirements, and status updates.

Skills

Communication

Data entry

Attention to detail

Customer service

Education

Bachelor’s degree

Tools

Ellucian Banner

Technolutions Slate

SIS/CRM systems

Job description

Please see Special Instructions for more details.

This position is designated as Exempt from the Human Resources Act ( EHRA ).

Benefits of Working at UNCW

At the University of North Carolina Wilmington, we are driven by a clear purpose: to empower student success, advance innovation, and strengthen the communities we serve. Guided by our strategic vision and commitment to excellence, UNCW offers a dynamic and collaborative environment where employees can make meaningful contributions while growing their careers.
Located in coastal North Carolina, UNCW combines the energy of a thriving academic community with the natural beauty of nearby beaches and outdoor spaces. Here, professional opportunity is balanced with an exceptional quality of life—creating a workplace where you can thrive both personally and professionally.
As a member of the Seahawk community, you’ll benefit from a culture that values well-being, lifelong learning, and connection. UNCW offers a competitive and flexible benefits package designed to support your health, financial well-being, and professional growth. From comprehensive health coverage and retirement options to generous paid leave, tuition opportunities within the UNC System, learning and development opportunities, and wellness programs, UNCW is committed to helping you thrive both at work and in your personal life.

The Graduate Admissions Specialist provides comprehensive support for the graduate admissions process, ensuring accuracy, compliance, and exceptional service to prospective students. This role manages application workflows and maintains data integrity across multiple systems. The position often serves as the first point of contact for applicants and plays a critical role in representing UNCW’s Graduate School.

Duties include:

• Monitor applications and material throughout the admissions cycle to ensure timely progression and resolution of issues.
• Update and verify student application data between admissions systems; escalates complex cases.
• Communicate professionally with a diverse population of prospective students regarding program details, application requirements, status updates, missing documentation, and admissions decisions.

Data Management:

• Utilize multiple systems and software to research, manage, and transfer data accurately.
• System troubleshooting and assisting campus users with the use of systems and resolution of technical issues.
• Enter and verify graduate application data.
• Use error reports to identify and correct missing or inaccurate data.
• Scan and upload supplemental application materials.

Other Duties:

• Serve as a resource for prospective students, offering clear guidance on application requirements, program details, and admissions policies.
• Assist with documentation and recommend process improvements for graduate admissions procedures.
• Use of Slate system facets, including workflows, forms, queries, and communication templates.
• Maintain confidentiality of sensitive information and support efforts to identify potential fraud to protect student records and institutional data.
• Daily transmittal reconciliation for deposit of application fees.
• Perform additional tasks and projects as assigned.

Minimum Education and Experience Requirements

Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Preferred Education, Knowledge, Skills & Experience

• Bachelor’s degree and experience in higher education
• Knowledge in Ellucian Banner or other student information system
• Experience with Technolutions Slate or similar application management system
• Accuracy and attention to detail in a busy office environment
• Ability to interpret academic policies and procedures
• Possess excellent verbal and written skills
• Ability to address and resolve issues or questions
• Comfortable working in evolving processes and situations
• Willingness to learn and embrace new technologies
• Professional demeanor and commitment to exceptional customer service

The Graduate School is responsible for all administrative aspects of the university’s graduate programs. The chief officer is the Dean of the Graduate School. Primary functions of the Graduate School include monitoring and periodically reviewing all existing programs to ensure that their standards and performance are of the highest quality, identifying and developing new programs that are consistent with regional and national needs, providing logistical support necessary to facilitate the student’s graduate experience, supporting the research and creative activities of faculty and students through workshops, innovative programs, and funding opportunities, and promoting communication and cooperation among various academic units within UNCW and the university system. The graduate school admissions team provides comprehensive applicant services.

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. UNCW is distinguished by its commitment to putting students first, supporting world-class faculty and staff, delivering transformative learning experiences, and leveraging its unique proximity to the ocean. Recognized nationally for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and reflects emerging industries and interdisciplinary innovation.
A public institution with about20,500students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s first bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
Founded as Wilmington College in 1947, UNCW moved to its present location in the heart of New Hanover County in 1961. The 660-acre campus is only minutes from Wrightsville Beach and historic downtown Wilmington and features Georgian architecture and designated conservation areas. Wilmington International Airport ( ILM ) provides commercial air service to cities both domestic and abroad and is just six miles from the UNCW campus.
UNCW has been part of the University of North Carolina System since 1969.

EEO Statement

UNCW does not discriminate against any employee or applicant for employment because of his or her race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Months Per Year

12 Months

FTE

1.0 FTE (40 hours per week)

Type of Position

Permanent

Job Posting Date

11/13/2026

Posting Close Date

11/30/2026