GPU-Optimized Data Center Technician II

Cirrascale Cloud Services; Cleveland (OH); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Professional development opportunities

Job summary

Cirrascale Cloud Services is seeking a Level 2 Data Center Technician to deploy, maintain, and troubleshoot server, storage, and networking infrastructure in our data centers. You will diagnose complex hardware issues and assist with OS/network troubleshooting while supporting large-scale projects.

The role requires strong technical knowledge, teamwork, and the ability to work independently in a fast-paced production environment.

Qualifications

• 2+ years of data center, server, IT infrastructure, or related technical experience.
• Experience troubleshooting server hardware and enterprise infrastructure.
• Understanding of TCP/IP networking fundamentals, VLANs, and Ethernet technologies.
• Experience working in Linux environments.
• Familiarity with RAID configurations, storage systems, and virtualization platforms.
• Strong troubleshooting and analytical skills.
• Ability to lift and move equipment weighing up to 50 pounds.

Responsibilities

• Install, rack, stack, and cable servers, storage systems, network equipment, and related infrastructure.
• Troubleshoot and replace hardware components including drives, power supplies, memory, GPUs, RAID controllers, NICs, fans, and other server components.
• Perform firmware upgrades and hardware diagnostics.
• Execute hardware decommissioning projects and validate data wipe procedures.
• Provide guidance and mentorship to Level 1 Data Center Technicians.
• Troubleshoot network connectivity issues using standard diagnostic tools and commands.
• Verify switch ports, VLAN assignments, transceivers, and physical connectivity.
• Perform cross-connects, patching, and cable management according to company standards.
• Support network deployment and upgrade projects.
• Assist with Linux server installations, imaging, and basic configuration.
• Troubleshoot operating system boot issues and hardware-related system errors.
• Review logs and perform basic OS-level diagnostics.
• Support customer image deployment and validation activities.
• Serve as the on-site resource for remote engineers and customers.
• Perform equipment power cycles, hardware replacements, console access, visual inspections, and troubleshooting activities.
• Execute maintenance activities while ensuring customer approvals and change management requirements are met.
• Maintain accurate asset records within company systems.
• Perform physical audits and inventory validation.
• Manage shipping, receiving, and RMA processing activities.
• Ensure equipment is properly labeled, tracked, and documented.
• Maintain detailed ticket updates and technical documentation.
• Create and update operational procedures and runbooks.
• Identify opportunities to improve processes, efficiency, and service delivery.

Skills

Server hardware troubleshooting

Linux environments

TCP/IP networking

RAID/storage systems

Virtualization platforms

Ability to lift 50 lbs

Documentation and runbooks

Tools

NetBox

Jira

Job description

Cirrascale Cloud Services is seeking a Level 2 Data Center Technician to deploy, maintain, and troubleshoot server, storage, and networking infrastructure in our data centers. You will diagnose complex hardware issues and assist with OS/network troubleshooting while supporting large-scale projects.

The role requires strong technical knowledge, teamwork, and the ability to work independently in a fast-paced production environment.