AI-Ready Data Center Technician II

Cirrascale; Cleveland (OH); In loco; USD 44.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

Dental insurance

Vision insurance

Retirement plans

Paid time off

Descrizione del lavoro

Cirrascale Cloud Services is seeking a Level 2 Data Center Technician to support deployment, maintenance, and troubleshooting of server, storage, and networking infrastructure in data centers.

The role acts as a technical escalation point for Level 1 technicians, handling complex hardware issues, OS/network troubleshooting, and remote hands activities while supporting large-scale infrastructure projects.

Competenze

• 2+ years of data center, server, IT infrastructure, or related technical experience.
• Experience troubleshooting server hardware and enterprise infrastructure.
• Understanding of TCP/IP networking fundamentals, VLANs, and Ethernet technologies.
• Experience working in Linux environments.
• Familiarity with RAID configurations, storage systems, and virtualization platforms.
• Strong troubleshooting and analytical skills.
• Ability to lift and move equipment weighing up to 50 pounds.

Mansioni

• Install, rack, stack, and cable servers, storage systems, network equipment, and related infrastructure.
• Troubleshoot and replace hardware components including drives, power supplies, memory, GPUs, RAID controllers, NICs, fans, and other server components.
• Perform firmware upgrades and hardware diagnostics.
• Execute hardware decommissioning projects and validate data wipe procedures.
• Provide guidance and mentorship to Level 1 Data Center Technicians.
• Troubleshoot network connectivity issues using standard diagnostic tools and commands.
• Verify switch ports, VLAN assignments, transceivers, and physical connectivity.
• Perform cross-connects, patching, and cable management according to company standards.
• Support network deployment and upgrade projects.
• Assist with Linux server installations, imaging, and basic configuration.
• Troubleshoot operating system boot issues and hardware-related system errors.
• Review logs and perform basic OS-level diagnostics.
• Support customer image deployment and validation activities.
• Serve as the on-site resource for remote engineers and customers.
• Perform equipment power cycles, hardware replacements, console access, visual inspections, and troubleshooting activities.
• Execute maintenance activities while ensuring customer approvals and change management requirements are met.
• Maintain accurate asset records within company systems.
• Perform physical audits and inventory validation.
• Manage shipping, receiving, and RMA processing activities.
• Ensure equipment is properly labeled, tracked, and documented.
• Maintain detailed ticket updates and technical documentation.
• Create and update operational procedures and runbooks.
• Identify opportunities to improve processes, efficiency, and service delivery.

Conoscenze

TCP/IP networking

Linux troubleshooting

Analytical skills

Physical lifting up to 50 pounds

Strumenti

VMware

NetBox

Jira

Asset management systems

Descrizione del lavoro

Cirrascale Cloud Services is seeking a Level 2 Data Center Technician to support deployment, maintenance, and troubleshooting of server, storage, and networking infrastructure in data centers.

The role acts as a technical escalation point for Level 1 technicians, handling complex hardware issues, OS/network troubleshooting, and remote hands activities while supporting large-scale infrastructure projects.