GovTech Implementation Lead (Technical PM)

Polimorphic

United States

Remote

USD 90,000 - 150,000

Full time

13 days ago

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Job summary

Polimorphic is seeking a Technical Project Manager to lead customer deployments across the Polimorphic platform and deliver a seamless onboarding experience for government agencies. You will work with government staff to translate workflows into structured implementations, align content and data, and drive go-live readiness.

You will collaborate with Customer Success, Sales, Product, and Engineering to launch new modules, train admins, and ensure adoption.

Qualifications

3–6 years in SaaS implementation or technical project management.
Proven ability to manage multiple projects concurrently.
Hands-on technical work with APIs, integrations, and no-code workflows.

Responsibilities

Own the end-to-end implementation of Polimorphic for a portfolio of city, county, and state customers, from kickoff through go-live and into adoption of additional modules and features.
Build and maintain the project plan for every engagement: phases, milestones, dependencies, and written success criteria.
Run a steady cadence with each customer, including standing working sessions, written status updates, and a clear picture of what is outstanding and who owns it.
Carry several implementations at once and keep all of them moving.
Surface risks early and bring a recommended path forward alongside the problem.
Keep your projects documented well enough that a teammate could pick one up from your notes.