Government Sales & Customer Ops Specialist

LexisNexis Risk Solutions; New York (NY); On-site; USD 47,000 - 78,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Wellbeing programs

Disability & Life Insurance

Employee resource groups

Job summary

LexisNexis Risk Solutions is seeking a Customer Administrative Specialist to support Civilian Markets at state and local levels. You will assist with sales activity, maintain customer and prospect records in Salesforce, and help with orders and documentation to keep sales moving.

You will make outbound contacts, pursue leads, and coordinate with Sales leadership, using product knowledge and strong organization to develop a portfolio of buying customers while ensuring accurate records and timely

Qualifications

• High School Diploma
• Basic functional knowledge and skills in selling and account management, with the ability to deepen knowledge of products and solutions.
• Ability to understand key business drivers and apply that knowledge to daily work.

Responsibilities

• Making outbound sales contacts, including cold calls, and pursuing sales leads to develop a portfolio of buying customers.
• Accepting orders, closing sales, maintaining customer records, and completing required documentation accurately and on time.
• Identifying and qualifying prospective customers and recording sales prospecting activity in Salesforce.
• Representing an assigned product line that may overlap with other sales teams' territories, as applicable.
• Working within territory, account, product, service, or sales processes of limited complexity.
• Informing customers of new product and service introductions, pricing, and relevant updates.
• Maintaining regular communication with the Sales Director and Team Lead to support sales priorities and execution.
• Maintaining a proficient understanding of Accurint, including the ability to demonstrate the platform and discuss pricing plans.
• Performing all other duties as assigned.

Skills

Account management

Sales

Business acumen

Communication

Education

High School Diploma

Tools

Salesforce

Job description

LexisNexis Risk Solutions is seeking a Customer Administrative Specialist to support Civilian Markets at state and local levels. You will assist with sales activity, maintain customer and prospect records in Salesforce, and help with orders and documentation to keep sales moving.

You will make outbound contacts, pursue leads, and coordinate with Sales leadership, using product knowledge and strong organization to develop a portfolio of buying customers while ensuring accurate records and timely