Government ERP Implementation & Training Expert

bsa; Lansing (MI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Insurance – Employer-paid

Health Savings Plan – Employer contributes 75%

401(k) – Employer matches 50%

Generous PTO and Holiday Time

Job summary

BS&A Software, located in Michigan, is seeking an Implementation & Training Specialist to assist with implementing their ERP software primarily for local governments and utility districts. The role is customer-facing, requiring excellent communication skills and the ability to manage multiple tasks effectively.

Qualified candidates will have a relevant Bachelor’s degree or equivalent experience and will be expected to travel extensively (up to 75%).

BS&A offers a competitive compensation package, including health insurance and generous PTO.

Qualifications

• Bachelor’s degree in a relevant field or equivalent work experience.
• Strong written and verbal communication skills are essential.
• Ability to work independently and manage multiple tasks.

Responsibilities

• Define and analyze client business needs and procedures.
• Configure and customize ERP systems according to client requirements.
• Conduct software training for end-users remotely and in-person.
• Deliver customer support throughout the implementation process.

Skills

Strong communication skills

Customer facing skills

Problem-solving initiative

Ability to manage stress

Education

Bachelor's degree in Business, Accounting/Finance, Information Systems or equivalent

Job description

BS&A Software, located in Michigan, is seeking an Implementation & Training Specialist to assist with implementing their ERP software primarily for local governments and utility districts. The role is customer-facing, requiring excellent communication skills and the ability to manage multiple tasks effectively.

Qualified candidates will have a relevant Bachelor’s degree or equivalent experience and will be expected to travel extensively (up to 75%).

BS&A offers a competitive compensation package, including health insurance and generous PTO.