Government Collections Specialist: Growth & Commission Potential

The CBE Group, Inc.; Cedar Falls (IA); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Tuition reimbursement

Referral bonuses

Commissions potential

Descripción de la vacante

The CBE Group, Inc. is seeking a Government Collection Specialist in Cedar Falls, IA, starting Monday, November 2, 2026. You’ll help consumers resolve accounts in a fast-paced call center while meeting regulatory requirements.

You’ll work in a supportive team, with comprehensive training, paid weeks, and the potential for commissions in addition to hourly pay. Benefits include tuition reimbursement and referral bonuses, plus a strong, inclusive culture.

Formación

• Must have strong communication and listening skills.
• Ability to work in a fast-paced call center environment.
• Familiarity with debt collection guidelines and compliance.

Responsabilidades

• Provide excellent customer service to consumers and third parties on inbound and outbound calls.
• Handle 100–150 calls per day and work in a call center environment.
• Problem-solve with consumers to reach a resolution on their accounts.
• Document calls accurately and follow client standards and laws.
• Collaborate with management to drive personal and professional growth.

Conocimientos

Communication

Team Player

Problem Solving

Attention to Detail

Customer Service

Educación

High school diploma or GED

Descripción del empleo

The CBE Group, Inc. is seeking a Government Collection Specialist in Cedar Falls, IA, starting Monday, November 2, 2026. You’ll help consumers resolve accounts in a fast-paced call center while meeting regulatory requirements.

You’ll work in a supportive team, with comprehensive training, paid weeks, and the potential for commissions in addition to hourly pay. Benefits include tuition reimbursement and referral bonuses, plus a strong, inclusive culture.