Government Collections Specialist — Commission & Career Growth

CBE Companies; Cedar Falls (IA); Vor Ort; USD 24.000 - 32.000; Vollzeit

Benefits dieser Stelle

Excellent starting wage

Potential for commissions

Tuition reimbursement

Referral bonuses

Ongoing training & support

Career advancement opportunities

Community outreach engagement

Zusammenfassung

CBE Companies in Cedar Falls, IA is seeking a Government Collection Specialist to help link consumers with the best remedies for their situations and resolve accounts in a fast-paced call center.

This full-time role requires US citizenship or three-year residency and a high school diploma or GED. Paid training and possible commissions accompany an hourly wage of $17.74–$23.00, with shifts including 8a-4:30p and later options.

Qualifikationen

• U.S. Citizenship or 3-year legal residence.
• High school diploma or GED.

Aufgaben

• Provide excellent customer service to all consumers and third parties on both inbound and outbound calls.
• Handle 100-150 calls per day in a call center environment.
• Be a problem-solver and work with consumers to resolve accounts.
• Utilize a call flow to guide calls and locate consumer contact information.
• Implement client-required changes positively and efficiently.
• Review management-provided statistics to ensure job requirements are met.
• Collaborate with management on personal growth and opportunities for improvement.
• Work in a positive, collaborative manner with coworkers.

Kenntnisse

Motivated

Engaged

Disciplined

Personable

Competitive

Problem solver

Eager

Outgoing

Reliable

Effective Communicator

Ausbildung

High school diploma or GED

Jobbeschreibung

CBE Companies in Cedar Falls, IA is seeking a Government Collection Specialist to help link consumers with the best remedies for their situations and resolve accounts in a fast-paced call center.

This full-time role requires US citizenship or three-year residency and a high school diploma or GED. Paid training and possible commissions accompany an hourly wage of $17.74–$23.00, with shifts including 8a-4:30p and later options.