Bilingual Government Collections Specialist | $20-$26/hr

CBE Companies; Cedar Falls (IA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Tuition reimbursement

Referral bonuses

Ongoing training & support

Top Workplace recognition

Job summary

CBE Companies in Cedar Falls, IA is seeking a Bilingual Government Collections Specialist to link consumers with the best resolution while complying with all debt collection laws.

The role offers an excellent starting wage, paid training, and opportunities for advancement in a supportive team. Candidates should have strong communication and problem-solving skills in a fast-paced environment.

Qualifications

• Must be a U.S. citizen or have 3 years of legal residence.
• Bilingual capability required for government collections work.
• Excellent communication and problem-solving skills.

Responsibilities

• Provide excellent customer service to consumers and third parties on inbound and outbound calls.
• Handle 100–150 calls per day in a call center environment and resolve account issues.
• Document interactions accurately and follow client and state/federal debt collection laws.

Skills

Bilingual communication

Customer service

Motivated

Engaged

Disciplined

Personable

Competitive

Problem solver

Eager

Outgoing

Reliable

Effective Communicator

Education

High school diploma or GED

Job description

CBE Companies in Cedar Falls, IA is seeking a Bilingual Government Collections Specialist to link consumers with the best resolution while complying with all debt collection laws.

The role offers an excellent starting wage, paid training, and opportunities for advancement in a supportive team. Candidates should have strong communication and problem-solving skills in a fast-paced environment.