GovCon TAM: Strategic IT & Compliance Advisor

Ntiva, Inc.; Lombard (IL); Hybrid; USD 110,000 - 170,000; Full time

Job summary

Ntiva, Inc. is seeking a Technical Account Manager for its GovCon practice.

You will own the relationship with a portfolio of government contractor accounts, driving retention and growth through trusted advisory services and strategic IT planning. The role requires strong client-facing skills, cross-functional collaboration, and the ability to translate complex technical concepts into business terms for executives.

Qualifications

• 3–5 years of client-facing IT experience, MSP preferred.
• Proven ability to retain and grow a book of business.
• Ability to discuss technical topics in business terms for non-technical clients.
• Experience with CMMC/NIST 800-171 or DFARS is a plus.

Responsibilities

• Own GovCon account relationships and drive retention and growth.
• Manage $2.5M–$4M in ARR and coordinate strategy with clients.
• Lead meetings, strategy discussions, and quarterly business reviews.
• Coordinate with service delivery and engineering teams to scope and deliver projects.

Skills

Client-facing IT

Relationship building

Technical communications

Sales & renewals

Tools

RMM tooling

PSA tooling

Microsoft 365

Job description

Ntiva, Inc. is seeking a Technical Account Manager for its GovCon practice.

You will own the relationship with a portfolio of government contractor accounts, driving retention and growth through trusted advisory services and strategic IT planning. The role requires strong client-facing skills, cross-functional collaboration, and the ability to translate complex technical concepts into business terms for executives.