Gov IT & Content Strategy Senior Analyst

Contact Government Services, LLC; Dallas (TX); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, Dental, Vision

401k

Flexible Spending Account

Paid Time Off

Job summary

Contact Government Services, LLC is seeking a skilled Business Analyst to join our Information Technology department. The role involves partnering with internal stakeholders and external partners to define functional requirements for new opportunities within government projects.

The ideal candidate brings 7+ years of business or systems analysis experience, strong communication skills, and proficiency with Jira and Agile workflows.

Qualifications

• 7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
• Must be a U.S. Citizen.
• Bachelor’s Degree in Computer Science or Engineering.
• Experience with Jira or other Agile tools.
• Ability to clearly communicate technical concepts to both technical and non-technical users.

Responsibilities

• Support development of briefs, agendas, and documentation for diverse stakeholders.
• Document and analyze business and functional requirements for process maps and technical specs.
• Develop documentation including system diagrams, COOs, and status reports.
• Create high-level briefings and communications for customers and executives.
• Identify opportunities for service improvements and new technology implementations.
• Gather information from subject matter experts to develop manuals and specifications.
• Translate complex product information into simple content across Microsoft/Atlassian tools.
• Research, outline, write, and edit content to meet project requirements.
• Develop content in various media with a cohesive voice across docs.
• Perform risk management and communicate risks and issues.

Skills

Business analysis

Agile methodologies

Excellent communication

Team collaboration

Technical concept communication

Education

Bachelor’s degree in Computer Science or Engineering

Tools

Jira

Job description

Contact Government Services, LLC is seeking a skilled Business Analyst to join our Information Technology department. The role involves partnering with internal stakeholders and external partners to define functional requirements for new opportunities within government projects.

The ideal candidate brings 7+ years of business or systems analysis experience, strong communication skills, and proficiency with Jira and Agile workflows.