Senior Business Analyst – Government Ops & Content

CGS Federal (Contact Government Services)

San Francisco (CA)

On-site

USD 110,000 - 150,000

Full time

25 hours ago

Be an early applicant

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Health, Dental, Vision

401k

Paid Time Off

Flexible Spending Account

Life Insurance

Job summary

CGS is seeking a seasoned Business Analyst to join the Information Technology department. You will partner with internal business owners and external partners to understand new opportunities and define functional requirements for federal projects.

You will document business and functional requirements, translate them into process maps and technical specifications, and develop comprehensive documentation. Collaboration with government stakeholders and cross-team teams is essential.

Qualifications

Must be a U.S. Citizen.
Bachelor's Degree in Computer Science or Engineering.
7+ years of experience in business analysis, systems analysis, and/or design of information systems programs and related business processes.
Experience with phase-based and Agile delivery methods.
Experience with Jira or other Agile tools.
Excellent communication skills and ability to interact with senior leadership and government executives.

Responsibilities

Develop and translate business requirements into process maps and technical system specifications.
Create high-quality documentation including system architecture diagrams and operations concepts.
Prepare briefings and communications for customers, management, and executives.
Identify opportunities for service delivery improvement and new technology implementation.
Gather information from subject matter experts to write procedure manuals and technical specifications.
Collaborate with government teams to manage cross-team dependencies and client expectations.