Golf Operations Intern — Lake Geneva Resort Experience

Destination Geneva National; Lake Geneva (WI); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

On-property housing (5-6 months)

Access to GN events

Discounts at dining and Pro Shop

Uniforms provided

Job summary

Destination Geneva National in Lake Geneva, Wisconsin is seeking interns for a five- to six-month internship during the 2027 season. The role includes working at the resort with opportunities in golf operations, guest services, tee time management, and events support.

You will gain hands-on experience through POS transactions, merchandise sales, tournament setup, and daily guest relations while supporting pro staff and stay & Play teams.

Qualifications

• Must have high school diploma or GED.
• One or more years in a two- or four-year college program, preferably majoring in Golf Course Management (PGM or GEM major).
• Basic computer understanding, usage and reboot knowledge.
• Knowledge of the game of golf.

Responsibilities

• Offer friendly and professional customer service to all resort patrons, members and guests.
• Use the point-of-sale system to: check in golfers, sell merchandise and make/check tee times.
• Assist in ensuring guest check-in/ fee collection in coordination with pros and starters.
• Assist in outing/tournament setup.
• Assist when needed with the operation of outside services (player services, starters, player assistants).
• Assist with inventory control: accepting of new inventory, displays and end-of-month counts.
• Coordinate with Stay & Play managers on overnight guests regarding their tee times.
• Communicate with starters and player assistants to ensure exceptional guest/member experiences and place of play.
• Provide resolution skills and tactics for issues that arise to appease guests/members.
• Conduct oneself in professional manner and maintain a professional image at all times as a representative of Geneva National.
• Be aware of course availability and scheduling, as well as promoting GN events and restaurants to members and the public.
• Perform any duties assigned by Resort Head Professional.
• Uphold the company policies and procedures when dealing with customers and members.

Job description

Destination Geneva National in Lake Geneva, Wisconsin is seeking interns for a five- to six-month internship during the 2027 season. The role includes working at the resort with opportunities in golf operations, guest services, tee time management, and events support.

You will gain hands-on experience through POS transactions, merchandise sales, tournament setup, and daily guest relations while supporting pro staff and stay & Play teams.