Golf Guest Services Associate – Outdoor, Tip-Eligible

The Ridge Hotel Lake Geneva; Lake Geneva (WI); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Health, dental, vision

401k retirement plan

Paid time-off

Complimentary golf

Pro Shop discounts

Job summary

Destination Geneva National in Lake Geneva, Wisconsin, is seeking attendants for its golf operations. The role involves outdoor work, handling golf bags and cleaning clubs, greeting guests, and assisting golfers with tee times and equipment.

Responsibilities include maintaining carts, coordinating with PGA staff, and ensuring clean, well-stocked facilities. A valid driver’s license and golf familiarity are required, with a friendly, guest-focused demeanor essential.

Qualifications

• Excellent customer service skills and positive demeanor.
• Experience playing golf.
• Some knowledge of golf/golf course operations.
• Valid driver’s license is required.

Responsibilities

• Provide members and resort guests with golf bag handling and club cleaning services.
• Provide excellent customer service to all public patrons, members and guests.
• Greet members, guests and public as they arrive and return from their round.
• Maintain Golf Shop communications for member and public requests – report add-on players.
• Inform and direct players and guests to desired areas of the facility.
• Issue, monitor and secure rental club inventory by following operational procedures.
• Assist with all cleaning and maintenance procedures of the golf car fleet.
• Monitor the bag drop area – handle, transport and protect public, member and guest bags.
• Tag/label all golf bags with identification tags when appropriate and necessary.
• Pull and set up member bags for daily member play.
• Assist members and guests arriving from the Member Parking Lot.
• Assist with the staging of golf carts on a daily basis for public, member and guests.
• Ensure that all staged carts are clean, and properly stocked – tees, pencil and sand & seed.
• Clean out, wipe down/wash and dry all golf carts after completion of play.
• Place cleaned member clubs back into member club storage after play.
• Safely park golf carts in designated spots in the cart storage area.
• Plug-in and charge golf carts each evening, check that charging is occurring.
• Clean, store and protect members and guests clubs which are held overnight.
• Maintain all areas of the cart barn and club storage rooms.
• Empty trash receptacles as needed during each shift.
• Work closely and communicate with the PGA Professionals and Golf Shop Staff in staging, preparing and operating all public and member events.
• Communicate often with the Maintenance Department with regarding to sand & seed supply and replenishment, and all cart maintenance/repair issues
• Work closely with Starters to assist in getting groups to the first tee in a timely manner
• Maintain the practice areas in conjunction with the Range personnel– tee setup and cleaning, range picking, washing and sorting golf balls, restocking caddies and tee cups
• Monitor all areas for trash and debris, lost clubs and equipment, etc.
• Deliver dirty and used towels to the laundry each night – restock clean towels
• Perform any and all duties assigned by the Professional Staff

Skills

Customer service

Golf experience

Golf knowledge

Valid driver’s license

Job description

Destination Geneva National in Lake Geneva, Wisconsin, is seeking attendants for its golf operations. The role involves outdoor work, handling golf bags and cleaning clubs, greeting guests, and assisting golfers with tee times and equipment.

Responsibilities include maintaining carts, coordinating with PGA staff, and ensuring clean, well-stocked facilities. A valid driver’s license and golf familiarity are required, with a friendly, guest-focused demeanor essential.