Golf Operations & Guest Experience Lead

Five Iron Golf; Austin (TX); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals while working are included for

Job summary

Five Iron Golf in Austin seeks a Head Golf Attendant to support the General Manager of Performance in overseeing operations and delivering hospitality-driven service. You will greet Guests, manage the golf simulators, and help open the venue in mornings and on weekends.

You will build community, address guest needs, and contribute to sales targets while delivering premium food and beverage service and maintaining health and safety standards.

Qualifications

• Demonstrates passion for golf and hospitality/club operations.
• Experience in hospitality, golf or sports management preferred.
• Excellent communication, time management and organization are essential.
• Positive attitude, upbeat energy and customer-centric approach.
• Ability to manage expectations in a fast-paced environment.
• Willingness to work mornings/afternoons, including weekends/holidays.

Responsibilities

• Assist the GM of Performance to manage facility and operations.
• Provide above-and-beyond service with a friendly demeanor to Guests.
• Open the venue in mornings and on weekends to support golf operations.
• Operate and maintain golf simulators, following quality control processes.
• Build community relationships and drive repeat business through proactive engagement.
• Maintain golf bag storage and all equipment; stay knowledgeable about products and services.

Skills

Passion for golf

Hospitality or golf club experience

Excellent communication

Time management

Organizational skills

Positive attitude

Customer service orientation

Ability to stand and be active for a长

Tools

Golf simulator technology

Job description

Five Iron Golf in Austin seeks a Head Golf Attendant to support the General Manager of Performance in overseeing operations and delivering hospitality-driven service. You will greet Guests, manage the golf simulators, and help open the venue in mornings and on weekends.

You will build community, address guest needs, and contribute to sales targets while delivering premium food and beverage service and maintaining health and safety standards.