Golf Experience Lead: Guest Engagement & Leagues

Five Iron Golf Las Vegas LLC; Austin (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health, Dental, and Vision insurance

Short-Term Disability

Accident and Critical IllnessInsurance

401(k)

Meals while working

Job summary

Five Iron Golf is seeking a Golf Experience Lead to guide our Golf Experience Team and ensure guest satisfaction across our venues, highlighting how golf and Five Iron come together.

You will master our golf simulator technology, sell lessons, leagues, memberships, and food and beverages, and drive community engagement while upholding safety and service standards.

Evenings, weekends, and holidays shifts are expected as you lead by example in a fast-paced, hospitality-focused environment.

Qualifications

• Leadership and guest-service mindset
• Knowledge of golf products and services
• Strong communication and team coordination

Responsibilities

• Manage associates to deliver exceptional guest experiences across pre-visit, onsite, and post-visit interactions.
• Know all offerings (technology, lessons, leagues, memberships, beverages) and confidently upsell.
• Be the in-house expert on golf simulator tech and connect guests with leagues, swing evaluations, and fittings.
• Oversee golf leagues and tournaments throughout the year and drive community engagement.

Job description

Five Iron Golf is seeking a Golf Experience Lead to guide our Golf Experience Team and ensure guest satisfaction across our venues, highlighting how golf and Five Iron come together.

You will master our golf simulator technology, sell lessons, leagues, memberships, and food and beverages, and drive community engagement while upholding safety and service standards.

Evenings, weekends, and holidays shifts are expected as you lead by example in a fast-paced, hospitality-focused environment.