Golf Guest Services & Reservations Pro

Topgolf; Town of Texas, Northern (WI, KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Play

Half-price food

Health, dental, vision

401(k) match

Mental health platform

Job summary

Topgolf Wisconsin is seeking a friendly Guest Experience Team Member to welcome guests, assist with check-in and reservations, and explain venue offerings. You will help guests with equipment and ensure the venue remains clean and organized.

The role emphasizes excellent customer service, teamwork, and ability to operate basic reservations systems. Benefits include health, dental, vision, 401(k) matching, and mental well-being resources.

Qualifications

• Excellent customer service and communication skills.
• Ability to work effectively in a team.
• Basic computer skills for reservations and check-in.
• Physical ability to lift and move golf bags and equipment.

Responsibilities

• Welcome and assist players with check-in and reservations.
• Provide information about the venue, gameplay, and promotions.
• Help with golf clubs and equipment.
• Ensure the cleanliness and organization of venue.
• Offer retail items to guests, and keep retail area stocked and organized.
• Respond promptly to guest inquiries and requests.
• Give guests game demonstrations and enforce safety guidelines.

Skills

Customer service

Teamwork

Computer skills

Physical ability

Job description

Topgolf Wisconsin is seeking a friendly Guest Experience Team Member to welcome guests, assist with check-in and reservations, and explain venue offerings. You will help guests with equipment and ensure the venue remains clean and organized.

The role emphasizes excellent customer service, teamwork, and ability to operate basic reservations systems. Benefits include health, dental, vision, 401(k) matching, and mental well-being resources.